An amended altitude input in the fdio was rejected by the center with 'not your control' message. Re...

Attributes
ACN	344393
Time
Date	199608
Day	Fri
Local Time Of Day	1201 To 1800
Place
Locale Reference	atc facility : lch
State Reference	LA
Environment
Flight Conditions	Mixed
Light	Daylight
Aircraft 1
Operator	general aviation : personal
Make Model Name	Baron 58/58TC
Operating Under FAR Part	Part 91
Flight Phase	cruise other
Route In Use	enroute airway : lch
Flight Plan	IFR
Person 1
Affiliation	government : faa
Function	controller : approach
Qualification	controller : radar pilot : private
Experience	controller radar : 1
ASRS Report	344393
Person 2
Affiliation	government : faa
Function	oversight : supervisor
Qualification	controller : radar
Events
Anomaly	other anomaly other other anomaly other
Supplementary
Air Traffic Incident	other

Narrative:

This is a recurring situation, which the FAA seems disinclined to do anything about. A BE58 was in lch airspace, just west of crisp intersection, at 8000 ft. The pilot requested 10000 ft due to WX. We approved this climb, as there were no traffic restrs at the time. When we tried to make a flight plan amendment via the fdio equipment, the computer responded 'not your control.' this was a change, within our airspace, between 2 altitudes in our airspace! We had to call ZHU to make this amendment for us. This distracts them, as well as us, away from our duties as radar controllers. We had to call again a few mins later when the pilot requested 12000 ft and I had to initiate a manual handoff, which takes additional time and should have been unnecessary. This entire problem could be fixed with a change in the ZHU software. The technology is there -- let's make it work correctly.

Original NASA ASRS Text

Title: AN AMENDED ALT INPUT IN THE FDIO WAS REJECTED BY THE CTR WITH 'NOT YOUR CTL' MESSAGE. RPTR BELIEVED THIS OCCURRED BECAUSE THE CTR COMPUTER WAS NOT INTERACTING CORRECTLY WITH THE ARTS PROGRAM.

Narrative: THIS IS A RECURRING SIT, WHICH THE FAA SEEMS DISINCLINED TO DO ANYTHING ABOUT. A BE58 WAS IN LCH AIRSPACE, JUST W OF CRISP INTXN, AT 8000 FT. THE PLT REQUESTED 10000 FT DUE TO WX. WE APPROVED THIS CLB, AS THERE WERE NO TFC RESTRS AT THE TIME. WHEN WE TRIED TO MAKE A FLT PLAN AMENDMENT VIA THE FDIO EQUIP, THE COMPUTER RESPONDED 'NOT YOUR CTL.' THIS WAS A CHANGE, WITHIN OUR AIRSPACE, BTWN 2 ALTS IN OUR AIRSPACE! WE HAD TO CALL ZHU TO MAKE THIS AMENDMENT FOR US. THIS DISTRACTS THEM, AS WELL AS US, AWAY FROM OUR DUTIES AS RADAR CTLRS. WE HAD TO CALL AGAIN A FEW MINS LATER WHEN THE PLT REQUESTED 12000 FT AND I HAD TO INITIATE A MANUAL HDOF, WHICH TAKES ADDITIONAL TIME AND SHOULD HAVE BEEN UNNECESSARY. THIS ENTIRE PROB COULD BE FIXED WITH A CHANGE IN THE ZHU SOFTWARE. THE TECHNOLOGY IS THERE -- LET'S MAKE IT WORK CORRECTLY.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

An amended altitude input in the fdio was rejected by the center with 'not your control' message. Reporter believed this occurred because the center computer was not interacting correctly with the ARTS program.