Narrative:

Climbing to FL190, we called miami to request 17000 ft. Frequency was busy and first officer finally requested and received a new clearance to maintain 17000 ft. I was looking up the goofy arrival to mco and did not get the altitude pre-select set (reset) to 17000 ft from 19000 ft. First officer did not verify altitude and, at 17500 ft, I started to level off to return to 17000 ft. Mia ATC inquired about our altitude and we returned to 17000 ft. What caused the problem was a lack of backing each other up on altitude calls. CRM was lacking at the time.

Google
 

Original NASA ASRS Text

Title: AN ACR EMB120 CLBED THROUGH ITS ASSIGNED ALT. ERROR ADMITTED. ALTDEV. NON ADHERENCE TO ARTCC AMENDED CLRNC ALT CHANGE.

Narrative: CLBING TO FL190, WE CALLED MIAMI TO REQUEST 17000 FT. FREQ WAS BUSY AND FO FINALLY REQUESTED AND RECEIVED A NEW CLRNC TO MAINTAIN 17000 FT. I WAS LOOKING UP THE GOOFY ARR TO MCO AND DID NOT GET THE ALT PRE-SELECT SET (RESET) TO 17000 FT FROM 19000 FT. FO DID NOT VERIFY ALT AND, AT 17500 FT, I STARTED TO LEVEL OFF TO RETURN TO 17000 FT. MIA ATC INQUIRED ABOUT OUR ALT AND WE RETURNED TO 17000 FT. WHAT CAUSED THE PROB WAS A LACK OF BACKING EACH OTHER UP ON ALT CALLS. CRM WAS LACKING AT THE TIME.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.