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An air carrier cabin attendant reports that her captain seemed to agree to having a dog in an oversize kennel tied down to a passenger seat.
| Attributes | |
| ACN | 355709 |
| Time | |
| Date | 199612 |
| Day | Tue |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | airport : jfk |
| State Reference | NY |
| Altitude | agl bound lower : 0 agl bound upper : 0 |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | artcc : zkc |
| Operator | common carrier : air carrier |
| Make Model Name | Commercial Fixed Wing |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : preflight |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| ASRS Report | 355709 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp |
| Events | |
| Anomaly | non adherence : far non adherence : published procedure other anomaly other |
| Independent Detector | other other : unspecified |
| Resolutory Action | none taken : detected after the fact none taken : anomaly accepted |
| Consequence | Other |
| Supplementary | |
| Primary Problem | Flight Crew Human Performance |
| Air Traffic Incident | other |
Narrative:
A passenger boarded with a small dog in a kennel. The kennel could not fit under the seat. I notified the captain and he instructed me to have the ground crew put the bag in the aft cargo bin. The aft airstairs were dropped and the dog brought down. About 5 mins later, the ground crew brought the kennel back up the aft airstairs and said he told the captain he could fit the kennel on a seat, secured by a seat belt, and that the captain said 'ok.' when I checked with the captain, he said he'd discussed it with the ground crew and it was ok. I took this as his authority/authorized to accommodate the kennel. This was a case of miscom. The captain was very busy with preflight duties, thought he knew what I was going to say and stopped me before I'd finished. I should have repeated what I thought he meant or been more assertive.
Original NASA ASRS Text
Title: AN ACR CABIN ATTENDANT RPTS THAT HER CAPT SEEMED TO AGREE TO HAVING A DOG IN AN OVERSIZE KENNEL TIED DOWN TO A PAX SEAT.
Narrative: A PAX BOARDED WITH A SMALL DOG IN A KENNEL. THE KENNEL COULD NOT FIT UNDER THE SEAT. I NOTIFIED THE CAPT AND HE INSTRUCTED ME TO HAVE THE GND CREW PUT THE BAG IN THE AFT CARGO BIN. THE AFT AIRSTAIRS WERE DROPPED AND THE DOG BROUGHT DOWN. ABOUT 5 MINS LATER, THE GND CREW BROUGHT THE KENNEL BACK UP THE AFT AIRSTAIRS AND SAID HE TOLD THE CAPT HE COULD FIT THE KENNEL ON A SEAT, SECURED BY A SEAT BELT, AND THAT THE CAPT SAID 'OK.' WHEN I CHKED WITH THE CAPT, HE SAID HE'D DISCUSSED IT WITH THE GND CREW AND IT WAS OK. I TOOK THIS AS HIS AUTH TO ACCOMMODATE THE KENNEL. THIS WAS A CASE OF MISCOM. THE CAPT WAS VERY BUSY WITH PREFLT DUTIES, THOUGHT HE KNEW WHAT I WAS GOING TO SAY AND STOPPED ME BEFORE I'D FINISHED. I SHOULD HAVE REPEATED WHAT I THOUGHT HE MEANT OR BEEN MORE ASSERTIVE.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.