 |
37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Complaint regarding the computerized ATIS voice quality and unreadability.
| Attributes | |
| ACN | 356324 |
| Time | |
| Date | 199612 |
| Day | Wed |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | atc facility : zzz |
| State Reference | US |
| Aircraft 1 | |
| Controlling Facilities | tracon : zzz |
| Operator | common carrier : air carrier |
| Make Model Name | Commercial Fixed Wing |
| Operating Under FAR Part | Part 121 |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp |
| Experience | flight time last 90 days : 240 flight time total : 9600 flight time type : 5000 |
| ASRS Report | 356324 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Qualification | pilot : commercial pilot : instrument |
| Events | |
| Anomaly | other anomaly other |
| Independent Detector | other flight crewa |
| Resolutory Action | none taken : unable |
| Consequence | Other |
| Supplementary | |
| Primary Problem | ATC Human Performance |
| Air Traffic Incident | other |
| Situations | |
| ATC Facility | procedure or policy : unspecified |
Narrative:
The voice synthesized for the digital ATIS is so poor that we must listen to the ATIS several times to get all of the information. Sometimes an item cannot be understood regardless of times listened to. Suggest using a higher quality 'voice' with better diction and elocution. The prolonged diversion of attention from the cockpit duties is unsafe.
Original NASA ASRS Text
Title: COMPLAINT REGARDING THE COMPUTERIZED ATIS VOICE QUALITY AND UNREADABILITY.
Narrative: THE VOICE SYNTHESIZED FOR THE DIGITAL ATIS IS SO POOR THAT WE MUST LISTEN TO THE ATIS SEVERAL TIMES TO GET ALL OF THE INFO. SOMETIMES AN ITEM CANNOT BE UNDERSTOOD REGARDLESS OF TIMES LISTENED TO. SUGGEST USING A HIGHER QUALITY 'VOICE' WITH BETTER DICTION AND ELOCUTION. THE PROLONGED DIVERSION OF ATTN FROM THE COCKPIT DUTIES IS UNSAFE.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.