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Flight crew of an MD80 failed to respond to ARTCC handoff causing them to miss a heading change by the new controller. ATC notified the crew of the frequency change through their company communications link.
| Attributes | |
| ACN | 377956 |
| Time | |
| Date | 199708 |
| Day | Sat |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | atc facility : chs |
| State Reference | SC |
| Altitude | msl bound lower : 33000 msl bound upper : 33000 |
| Environment | |
| Flight Conditions | VMC |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | artcc : zdc |
| Operator | common carrier : air carrier |
| Make Model Name | MD-80 Super 80 |
| Operating Under FAR Part | Part 121 |
| Navigation In Use | Other |
| Flight Phase | cruise other |
| Route In Use | enroute other |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp |
| Experience | flight time last 90 days : 180 flight time total : 15000 flight time type : 3000 |
| ASRS Report | 377956 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Qualification | other other : other pilot : atp |
| Experience | flight time last 90 days : 190 flight time total : 15000 flight time type : 1000 |
| ASRS Report | 377380 |
| Events | |
| Anomaly | non adherence : clearance other anomaly other other spatial deviation |
| Independent Detector | other controllera other other : unspecified |
| Resolutory Action | other other |
| Consequence | faa : reviewed incident with flight crew |
| Supplementary | |
| Primary Problem | Flight Crew Human Performance |
| Air Traffic Incident | other |
Narrative:
ACARS message to contact center on 124.02 from company. When center contacted, he asked us if we had received clearance to turn and he had been trying to contact us. We did not respond previously to center handoff from 133.65 (ZJX). Obviously we had not heard center handoff from one frequency to another, and had not responded to such either.
Original NASA ASRS Text
Title: FLC OF AN MD80 FAILED TO RESPOND TO ARTCC HDOF CAUSING THEM TO MISS A HEADING CHANGE BY THE NEW CTLR. ATC NOTIFIED THE CREW OF THE FREQ CHANGE THROUGH THEIR COMPANY COMS LINK.
Narrative: ACARS MESSAGE TO CONTACT CTR ON 124.02 FROM COMPANY. WHEN CTR CONTACTED, HE ASKED US IF WE HAD RECEIVED CLRNC TO TURN AND HE HAD BEEN TRYING TO CONTACT US. WE DID NOT RESPOND PREVIOUSLY TO CTR HDOF FROM 133.65 (ZJX). OBVIOUSLY WE HAD NOT HEARD CTR HDOF FROM ONE FREQ TO ANOTHER, AND HAD NOT RESPONDED TO SUCH EITHER.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.