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Flight crew of a B757-200 failed to notice the wrong number of passenger used in the weight and balance figures given by the gate agent prior to takeoff causing the wrong computations used for takeoff data. Error was not significant to cause abnormal aircraft control.
| Attributes | |
| ACN | 383160 |
| Time | |
| Date | 199710 |
| Day | Fri |
| Local Time Of Day | 1801 To 2400 |
| Place | |
| Locale Reference | airport : clt |
| State Reference | NC |
| Altitude | agl bound lower : 0 agl bound upper : 0 |
| Environment | |
| Flight Conditions | VMC |
| Light | Night |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | B757-200 |
| Operating Under FAR Part | Part 121 |
| Navigation In Use | Other Other |
| Flight Phase | climbout : takeoff ground : preflight |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Qualification | pilot : atp |
| Experience | flight time last 90 days : 160 flight time total : 10000 flight time type : 3000 |
| ASRS Report | 383160 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp |
| Events | |
| Anomaly | non adherence other other anomaly other |
| Independent Detector | other flight crewa |
| Resolutory Action | none taken : detected after the fact |
| Consequence | Other |
| Supplementary | |
| Primary Problem | Flight Crew Human Performance |
| Air Traffic Incident | Pilot Deviation |
Narrative:
The aircraft weight and balance was improperly computed by company operations (due to being given an improper count from the gate agent). This was then transmitted via ACARS to the pilots very close to taking the runway for takeoff. Unfortunately due to our haste to get everything done we missed the error and used the improper numbers for takeoff. Aircraft had no adverse handling characteristics on takeoff. The solution from my end is a more disciplined approach toward verifying and double checking to make sure the correct information has been used for the weight and balance computation and to not allow such an occurrence to rush me at the last min.
Original NASA ASRS Text
Title: FLC OF A B757-200 FAILED TO NOTICE THE WRONG NUMBER OF PAX USED IN THE WT AND BAL FIGURES GIVEN BY THE GATE AGENT PRIOR TO TKOF CAUSING THE WRONG COMPUTATIONS USED FOR TKOF DATA. ERROR WAS NOT SIGNIFICANT TO CAUSE ABNORMAL ACFT CTL.
Narrative: THE ACFT WT AND BAL WAS IMPROPERLY COMPUTED BY COMPANY OPS (DUE TO BEING GIVEN AN IMPROPER COUNT FROM THE GATE AGENT). THIS WAS THEN XMITTED VIA ACARS TO THE PLTS VERY CLOSE TO TAKING THE RWY FOR TKOF. UNFORTUNATELY DUE TO OUR HASTE TO GET EVERYTHING DONE WE MISSED THE ERROR AND USED THE IMPROPER NUMBERS FOR TKOF. ACFT HAD NO ADVERSE HANDLING CHARACTERISTICS ON TKOF. THE SOLUTION FROM MY END IS A MORE DISCIPLINED APCH TOWARD VERIFYING AND DOUBLE CHKING TO MAKE SURE THE CORRECT INFO HAS BEEN USED FOR THE WT AND BAL COMPUTATION AND TO NOT ALLOW SUCH AN OCCURRENCE TO RUSH ME AT THE LAST MIN.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.