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Captain of a B727 is informed just prior to flight that the 'a' cabin attendant is physically incapacitated in the rear of the aircraft so investigates the problem since the flight is not legal to go without the cabin attendant on duty. The cabin attendant subsequently becomes fit for duty and the flight takes off late.
| Attributes | |
| ACN | 383492 |
| Time | |
| Date | 199710 |
| Day | Tue |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | airport : pwm |
| State Reference | ME |
| Altitude | agl bound lower : 0 agl bound upper : 0 |
| Environment | |
| Flight Conditions | VMC |
| Light | Daylight |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | B727-100 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : preflight |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | other other : other pilot : instrument pilot : flight engineer pilot : atp pilot : commercial |
| Experience | flight time last 90 days : 200 flight time total : 10000 flight time type : 3000 |
| ASRS Report | 383492 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Qualification | pilot : commercial pilot : instrument |
| Events | |
| Anomaly | other anomaly other |
| Independent Detector | other other : unspecified |
| Resolutory Action | other |
| Consequence | Other |
| Supplementary | |
| Air Traffic Incident | other |
Narrative:
At gate in pwm XY00 push new flight attendant got on at XX45. At XX45 2 flight attendants came in cockpit and told me 'you should know our 'a' line is having medical problems and will work in the back so she can keep her feet up and rest.' I immediately went to the back to find our 'a' line crying. She said she was ok -- she called in-flight schedule and would get off in cvg. I said I was concerned for her safety and for the safety of my passenger. I got off and called in-flight supervisor in cvg and talked this over. They did not know about this. We arrived at agreement that if 'a' line could do her duties, we would go, but if I didn't think so, we would cancel the flight or try to get another flight attendant at the layover hotel to cover as we only had three. I went back, talked with the 'a' line and determined we could be safe and she could do all her duties. We proceeded late off the gate. Rest of flight was uneventful.
Original NASA ASRS Text
Title: CAPT OF A B727 IS INFORMED JUST PRIOR TO FLT THAT THE 'A' CABIN ATTENDANT IS PHYSICALLY INCAPACITATED IN THE REAR OF THE ACFT SO INVESTIGATES THE PROB SINCE THE FLT IS NOT LEGAL TO GO WITHOUT THE CABIN ATTENDANT ON DUTY. THE CABIN ATTENDANT SUBSEQUENTLY BECOMES FIT FOR DUTY AND THE FLT TAKES OFF LATE.
Narrative: AT GATE IN PWM XY00 PUSH NEW FLT ATTENDANT GOT ON AT XX45. AT XX45 2 FLT ATTENDANTS CAME IN COCKPIT AND TOLD ME 'YOU SHOULD KNOW OUR 'A' LINE IS HAVING MEDICAL PROBS AND WILL WORK IN THE BACK SO SHE CAN KEEP HER FEET UP AND REST.' I IMMEDIATELY WENT TO THE BACK TO FIND OUR 'A' LINE CRYING. SHE SAID SHE WAS OK -- SHE CALLED INFLT SCHEDULE AND WOULD GET OFF IN CVG. I SAID I WAS CONCERNED FOR HER SAFETY AND FOR THE SAFETY OF MY PAX. I GOT OFF AND CALLED INFLT SUPVR IN CVG AND TALKED THIS OVER. THEY DID NOT KNOW ABOUT THIS. WE ARRIVED AT AGREEMENT THAT IF 'A' LINE COULD DO HER DUTIES, WE WOULD GO, BUT IF I DIDN'T THINK SO, WE WOULD CANCEL THE FLT OR TRY TO GET ANOTHER FLT ATTENDANT AT THE LAYOVER HOTEL TO COVER AS WE ONLY HAD THREE. I WENT BACK, TALKED WITH THE 'A' LINE AND DETERMINED WE COULD BE SAFE AND SHE COULD DO ALL HER DUTIES. WE PROCEEDED LATE OFF THE GATE. REST OF FLT WAS UNEVENTFUL.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.