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Cabin attendant on a B767-200 is awakened during rest break due to turbulence, but was seat belted in so was not injured. However, she complains that cabin attendants many times keep doing their job, even after being warned of expected turbulence and are sometimes injured, as well as passenger, because they are not seated and buckled in.
| Attributes | |
| ACN | 385302 |
| Time | |
| Date | 199710 |
| Day | Fri |
| Local Time Of Day | 0001 To 0600 |
| Place | |
| Locale Reference | atc facility : bru |
| State Reference | FO |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | artcc : zzz |
| Operator | common carrier : air carrier |
| Make Model Name | B767-200 |
| Operating Under FAR Part | Part 121 |
| Navigation In Use | Other Other |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | other other : other |
| ASRS Report | 385302 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp |
| Events | |
| Anomaly | inflight encounter : weather other anomaly other |
| Independent Detector | other other : unspecified |
| Resolutory Action | none taken : anomaly accepted |
| Consequence | other Other |
| Supplementary | |
| Primary Problem | Weather |
| Air Traffic Incident | other |
Narrative:
Unfortunately, I was on my lunch rest break, sitting in xx buckled in. All I know is that it (turbulence) did wake me up. Suggestion: to really make passenger aware that it is best to always to have your seat belt on. You never know. Passenger are not aware what indeed might occur with turbulence. But also crew. Crew tend to still work too long. We must situation down. Forget the service, forget the time. (We tend to think that we have to accomplish a service.) think of safety for yourself and everybody else. Better no service, but healthy and not injured.
Original NASA ASRS Text
Title: CABIN ATTENDANT ON A B767-200 IS AWAKENED DURING REST BREAK DUE TO TURB, BUT WAS SEAT BELTED IN SO WAS NOT INJURED. HOWEVER, SHE COMPLAINS THAT CABIN ATTENDANTS MANY TIMES KEEP DOING THEIR JOB, EVEN AFTER BEING WARNED OF EXPECTED TURB AND ARE SOMETIMES INJURED, AS WELL AS PAX, BECAUSE THEY ARE NOT SEATED AND BUCKLED IN.
Narrative: UNFORTUNATELY, I WAS ON MY LUNCH REST BREAK, SitTING IN XX BUCKLED IN. ALL I KNOW IS THAT IT (TURB) DID WAKE ME UP. SUGGESTION: TO REALLY MAKE PAX AWARE THAT IT IS BEST TO ALWAYS TO HAVE YOUR SEAT BELT ON. YOU NEVER KNOW. PAX ARE NOT AWARE WHAT INDEED MIGHT OCCUR WITH TURB. BUT ALSO CREW. CREW TEND TO STILL WORK TOO LONG. WE MUST SIT DOWN. FORGET THE SVC, FORGET THE TIME. (WE TEND TO THINK THAT WE HAVE TO ACCOMPLISH A SVC.) THINK OF SAFETY FOR YOURSELF AND EVERYBODY ELSE. BETTER NO SVC, BUT HEALTHY AND NOT INJURED.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.