Narrative:

We included in our flight deck (jump seat) an FAA personnel on board. He observed while airborne that my general operations manual (gom) was missing operations bulletins, xx 1 page, xy 1 page, and xz 20 pages which were not in my manual. I was informed that this incident would be reviewed by his superior and that I would be informed via mail of the outcome. After the flight I called our technical pubs and inquired about my gom manual. I spoke to ms X and she informed me that my revision subscription form had been received and that bulletins xx and xy had been sent out to my home. She had no record of xz being sent out. I informed her then of what had happened and that I would prefer to get a new manual, which I received immediately. Note: I had not received my gom operations bulletins since my revision subscription form had been sent out and received. I have gained experience on this situation by learning exactly where the revision bulletin numbers can be checked. I strongly feel that being furloughed in august of 1997, and restarting my pilot training in november of 1997 contributed to the situation. This incident I strongly feel occurred due to a snowball effect of events starting with a furlough in august then restarting (finishing) training in november of 1997. One solution that may prevent this situation from reoccurring is for a company to keep all manuals and company manuals when employees are let go for a time period. Then when employees are called back for duty the company can reissue all manuals. Conclusion: this is my first flying job and I have worked very hard to get where I am today. I am pursuing my aviation career as an aviator. I have always been professional and hope this incident does not damage my record.

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Original NASA ASRS Text

Title: ACI ON DHC8 ACFT FOUND RPTR FO'S OPS MANUAL WAS MISSING CURRENT BULLETINS. FO HAD BEEN FURLOUGHED AND THEN RECALLED SEVERAL MONTHS LATER. IN THE INTERIM HE WAS REMOVED FROM THE MAILING LIST FOR BULLETINS AND THEY HAD NOT ALL BEEN SENT SINCE HIS RECALL.

Narrative: WE INCLUDED IN OUR FLT DECK (JUMP SEAT) AN FAA PERSONNEL ON BOARD. HE OBSERVED WHILE AIRBORNE THAT MY GENERAL OPS MANUAL (GOM) WAS MISSING OPS BULLETINS, XX 1 PAGE, XY 1 PAGE, AND XZ 20 PAGES WHICH WERE NOT IN MY MANUAL. I WAS INFORMED THAT THIS INCIDENT WOULD BE REVIEWED BY HIS SUPERIOR AND THAT I WOULD BE INFORMED VIA MAIL OF THE OUTCOME. AFTER THE FLT I CALLED OUR TECHNICAL PUBS AND INQUIRED ABOUT MY GOM MANUAL. I SPOKE TO MS X AND SHE INFORMED ME THAT MY REVISION SUBSCRIPTION FORM HAD BEEN RECEIVED AND THAT BULLETINS XX AND XY HAD BEEN SENT OUT TO MY HOME. SHE HAD NO RECORD OF XZ BEING SENT OUT. I INFORMED HER THEN OF WHAT HAD HAPPENED AND THAT I WOULD PREFER TO GET A NEW MANUAL, WHICH I RECEIVED IMMEDIATELY. NOTE: I HAD NOT RECEIVED MY GOM OPS BULLETINS SINCE MY REVISION SUBSCRIPTION FORM HAD BEEN SENT OUT AND RECEIVED. I HAVE GAINED EXPERIENCE ON THIS SIT BY LEARNING EXACTLY WHERE THE REVISION BULLETIN NUMBERS CAN BE CHKED. I STRONGLY FEEL THAT BEING FURLOUGHED IN AUGUST OF 1997, AND RESTARTING MY PLT TRAINING IN NOVEMBER OF 1997 CONTRIBUTED TO THE SIT. THIS INCIDENT I STRONGLY FEEL OCCURRED DUE TO A SNOWBALL EFFECT OF EVENTS STARTING WITH A FURLOUGH IN AUGUST THEN RESTARTING (FINISHING) TRAINING IN NOVEMBER OF 1997. ONE SOLUTION THAT MAY PREVENT THIS SIT FROM REOCCURRING IS FOR A COMPANY TO KEEP ALL MANUALS AND COMPANY MANUALS WHEN EMPLOYEES ARE LET GO FOR A TIME PERIOD. THEN WHEN EMPLOYEES ARE CALLED BACK FOR DUTY THE COMPANY CAN REISSUE ALL MANUALS. CONCLUSION: THIS IS MY FIRST FLYING JOB AND I HAVE WORKED VERY HARD TO GET WHERE I AM TODAY. I AM PURSUING MY AVIATION CAREER AS AN AVIATOR. I HAVE ALWAYS BEEN PROFESSIONAL AND HOPE THIS INCIDENT DOES NOT DAMAGE MY RECORD.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.