Narrative:

While standing in the cockpit doorway deplaning passenger, I felt 3 distinct and large impacts rock the airplane. Not knowing what had happened, I made a quick PA to the approximately 15 passenger still on board to take a seat until I could determine a safe exit route. The jet bridge had dropped 3 ft below door level. It became apparent after a few seconds that the ground tug had struck the aircraft. I asked if any passenger had been injured by the aircraft motion and all replied they had not. After the jet bridge was safely repositioned, I deplaned the remaining passenger. Station personnel attended to the tug driver and aircraft damage. Supplemental information from acn 394960: during a preflight walkaround, a tow tug was connected to the aircraft (F100 2CW). I had turned away from the plane when the tug engine revved up and the tug began to move forward. I heard a quick series of crash type sounds and when I turned to look at the tug, it had moved forward and run into the lower nose section of the aircraft. The plane and tug sustained major damage. I checked to see the injury status of the driver. He was conscious and being attended to by another ground crewman. I then went up the jet bridge to call for ambulatory help.

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Original NASA ASRS Text

Title: TUG DRIVER LOST CTL OF TUG AND RAMMED INTO THE NOSE OF A PARKED, AND PAX DEPLANING, FOKKER 100 CAUSING DAMAGE TO BOTH THE ACFT AND TUG. THE CAPT HAD THE PAX RESEATED UNTIL THE JET BRIDGE WAS REPOSITIONED FOR UNLOADING.

Narrative: WHILE STANDING IN THE COCKPIT DOORWAY DEPLANING PAX, I FELT 3 DISTINCT AND LARGE IMPACTS ROCK THE AIRPLANE. NOT KNOWING WHAT HAD HAPPENED, I MADE A QUICK PA TO THE APPROX 15 PAX STILL ON BOARD TO TAKE A SEAT UNTIL I COULD DETERMINE A SAFE EXIT RTE. THE JET BRIDGE HAD DROPPED 3 FT BELOW DOOR LEVEL. IT BECAME APPARENT AFTER A FEW SECONDS THAT THE GND TUG HAD STRUCK THE ACFT. I ASKED IF ANY PAX HAD BEEN INJURED BY THE ACFT MOTION AND ALL REPLIED THEY HAD NOT. AFTER THE JET BRIDGE WAS SAFELY REPOSITIONED, I DEPLANED THE REMAINING PAX. STATION PERSONNEL ATTENDED TO THE TUG DRIVER AND ACFT DAMAGE. SUPPLEMENTAL INFO FROM ACN 394960: DURING A PREFLT WALKAROUND, A TOW TUG WAS CONNECTED TO THE ACFT (F100 2CW). I HAD TURNED AWAY FROM THE PLANE WHEN THE TUG ENG REVVED UP AND THE TUG BEGAN TO MOVE FORWARD. I HEARD A QUICK SERIES OF CRASH TYPE SOUNDS AND WHEN I TURNED TO LOOK AT THE TUG, IT HAD MOVED FORWARD AND RUN INTO THE LOWER NOSE SECTION OF THE ACFT. THE PLANE AND TUG SUSTAINED MAJOR DAMAGE. I CHKED TO SEE THE INJURY STATUS OF THE DRIVER. HE WAS CONSCIOUS AND BEING ATTENDED TO BY ANOTHER GND CREWMAN. I THEN WENT UP THE JET BRIDGE TO CALL FOR AMBULATORY HELP.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.