Cabin attendant reports that the cabin passenger oxygen masks dropped for use during cruise at 30000 ft causing alarm to passenger and the flight attendants since no one was aware of a problem and it was during meal service. The flight crew made an emergency descent and diverted to land.

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Attributes
ACN	397699
Time
Date	199803
Day	Mon
Local Time Of Day	1201 To 1800
Place
Locale Reference	airport : msy
State Reference	LA
Altitude	msl bound lower : 30000 msl bound upper : 30000
Environment
Flight Conditions	IMC
Light	Daylight
Aircraft 1
Controlling Facilities	artcc : zhu
Operator	common carrier : air carrier
Make Model Name	MD-80 Super 80
Operating Under FAR Part	Part 121
Flight Phase	cruise other other
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	other other : other
ASRS Report	397699
Person 2
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
Events
Anomaly	aircraft equipment problem : critical other anomaly other
Independent Detector	aircraft equipment other aircraft equipment : unspecified other flight crewa
Resolutory Action	flight crew : declared emergency other
Consequence	Other
Supplementary
Primary Problem	Aircraft

Narrative:

During meal/beverage service at 30000 ft, we experienced a cabin decompression. We, the flight attendants were unaware that there was a problem until the oxygen masks dropped. The flight was very choppy. Everything went very smoothly. Once at 10000 ft the captain advised us we could discontinue oxygen. We diverted to msy without any other incidents. After we landed the captain told the crew that the cabin never got above 11500 ft. They (the crew) did a great job.

Original NASA ASRS Text

Title: CABIN ATTENDANT RPTS THAT THE CABIN PAX OXYGEN MASKS DROPPED FOR USE DURING CRUISE AT 30000 FT CAUSING ALARM TO PAX AND THE FLT ATTENDANTS SINCE NO ONE WAS AWARE OF A PROB AND IT WAS DURING MEAL SVC. THE FLC MADE AN EMER DSCNT AND DIVERTED TO LAND.

Narrative: DURING MEAL/BEVERAGE SVC AT 30000 FT, WE EXPERIENCED A CABIN DECOMPRESSION. WE, THE FLT ATTENDANTS WERE UNAWARE THAT THERE WAS A PROB UNTIL THE OXYGEN MASKS DROPPED. THE FLT WAS VERY CHOPPY. EVERYTHING WENT VERY SMOOTHLY. ONCE AT 10000 FT THE CAPT ADVISED US WE COULD DISCONTINUE OXYGEN. WE DIVERTED TO MSY WITHOUT ANY OTHER INCIDENTS. AFTER WE LANDED THE CAPT TOLD THE CREW THAT THE CABIN NEVER GOT ABOVE 11500 FT. THEY (THE CREW) DID A GREAT JOB.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.