Narrative:

Passing FL180 on descent for arrival to rno, ZOA cleared us to 12000 ft. While passing 13500 ft, ZOA asked what altitude we were at. Following my response, ZOA asked what altitude we were cleared to. When I responded, '12000 ft,' ZOA replied, 'maintain 14000 ft.' we immediately climbed to 14000 ft.

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Original NASA ASRS Text

Title: A320-200 ACFT CLRED TO 12000 FT WAS ASKED BY CTR CTLR WHAT ALT THEY WERE CLRED TO AND THEN GAVE A CLRNC TO MAINTAIN 14000 FT.

Narrative: PASSING FL180 ON DSCNT FOR ARR TO RNO, ZOA CLRED US TO 12000 FT. WHILE PASSING 13500 FT, ZOA ASKED WHAT ALT WE WERE AT. FOLLOWING MY RESPONSE, ZOA ASKED WHAT ALT WE WERE CLRED TO. WHEN I RESPONDED, '12000 FT,' ZOA REPLIED, 'MAINTAIN 14000 FT.' WE IMMEDIATELY CLBED TO 14000 FT.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.