15 mins prior to departure on board A300, cabin crew was alerted to a bomb threat. Passenger, bags a...

Attributes
ACN	402466
Time
Date	199804
Day	Wed
Local Time Of Day	1801 To 2400
Place
Locale Reference	airport : lhr
State Reference	FO
Altitude	agl bound lower : 0 agl bound upper : 0
Environment
Light	Night
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	A300
Operating Under FAR Part	Part 121
Navigation In Use	Other Other
Flight Phase	ground : preflight
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	other other : other
ASRS Report	402466
Person 2
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
Events
Anomaly	other anomaly other
Independent Detector	other other : unspecified
Resolutory Action	other
Consequence	faa : investigated
Supplementary
Air Traffic Incident	other

Narrative:

The cabin crew was informed by the purser at approximately XA15 that our aircraft was the subject of a positive bomb threat. The caller telephoned local police and indicated that a bomb was on a plane departing to ny between XA00 and XA30. The passenger were deplaned with all of their carry-on bags, as were the flight attendants and crew members. The captain consulted with the cabin crew telling us that the aircraft would be towed to a remote area and searched, using dogs as well. The cabin crew felt very uncomfortable taking this aircraft on to new york and asked if it were possible to get another aircraft. The captain went to operations to see if an airplane could be found to substitute. Fortunately, another A300 was due to arrive at XB30. It was decided we would use that equipment. All baggage would go through x-ray procedures again, including all hand luggage. The communications between ground staff, london security, the flight crew and cabin crew was outstanding. Each department keeping the other well informed. The ground personnel, security and flight crew were very sensitive and responsive to our questions and concerns. Overall I felt this incident was handled very professionally (and safely) by all parties involved.

Original NASA ASRS Text

Title: 15 MINS PRIOR TO DEP ON BOARD A300, CABIN CREW WAS ALERTED TO A BOMB THREAT. PAX, BAGS AND CREW WERE DEPLANED AND CHANGE OF ACFT RESULTED.

Narrative: THE CABIN CREW WAS INFORMED BY THE PURSER AT APPROX XA15 THAT OUR ACFT WAS THE SUBJECT OF A POSITIVE BOMB THREAT. THE CALLER TELEPHONED LCL POLICE AND INDICATED THAT A BOMB WAS ON A PLANE DEPARTING TO NY BTWN XA00 AND XA30. THE PAX WERE DEPLANED WITH ALL OF THEIR CARRY-ON BAGS, AS WERE THE FLT ATTENDANTS AND CREW MEMBERS. THE CAPT CONSULTED WITH THE CABIN CREW TELLING US THAT THE ACFT WOULD BE TOWED TO A REMOTE AREA AND SEARCHED, USING DOGS AS WELL. THE CABIN CREW FELT VERY UNCOMFORTABLE TAKING THIS ACFT ON TO NEW YORK AND ASKED IF IT WERE POSSIBLE TO GET ANOTHER ACFT. THE CAPT WENT TO OPS TO SEE IF AN AIRPLANE COULD BE FOUND TO SUBSTITUTE. FORTUNATELY, ANOTHER A300 WAS DUE TO ARRIVE AT XB30. IT WAS DECIDED WE WOULD USE THAT EQUIP. ALL BAGGAGE WOULD GO THROUGH X-RAY PROCS AGAIN, INCLUDING ALL HAND LUGGAGE. THE COMS BTWN GND STAFF, LONDON SECURITY, THE FLC AND CABIN CREW WAS OUTSTANDING. EACH DEPT KEEPING THE OTHER WELL INFORMED. THE GND PERSONNEL, SECURITY AND FLC WERE VERY SENSITIVE AND RESPONSIVE TO OUR QUESTIONS AND CONCERNS. OVERALL I FELT THIS INCIDENT WAS HANDLED VERY PROFESSIONALLY (AND SAFELY) BY ALL PARTIES INVOLVED.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

15 mins prior to departure on board A300, cabin crew was alerted to a bomb threat. Passenger, bags and crew were deplaned and change of aircraft resulted.