EA30. Bog departure controller did not know the clearance the aircraft was flying.

Attributes
ACN	412190
Time
Date	199808
Day	Fri
Local Time Of Day	0601 To 1200
Place
Locale Reference	airport : bog
State Reference	FO
Altitude	msl bound lower : 10000 msl bound upper : 10000
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Controlling Facilities	tracon : bog
Operator	common carrier : air carrier
Make Model Name	A300
Operating Under FAR Part	Part 121
Navigation In Use	Other
Flight Phase	climbout : intermediate altitude
Route In Use	departure other departure sid : sid
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
ASRS Report	412190
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : instrument pilot : commercial
Events
Anomaly	other anomaly other
Independent Detector	other flight crewa
Resolutory Action	other
Consequence	Other
Supplementary
Primary Problem	ATC Human Performance
Air Traffic Incident	Inter Facility Coordination Failure Intra Facility Coordination Failure

Narrative:

Flight XXX received clearance to mia via the bosa 2 departure abl transition UG447. This is the way we were filed by dispatch. Shortly after takeoff we were switched to departure control who immediately gave us a right turn to 020 degrees and a new and different clearance which neither pilot understood clearly, but which was totally different from the bosa 2 departure. As we were still relatively low and in the mountains, I informed departure control that we were cleared the bosa 2 departure UG447. We then understood the controller to say that we were cleared the guaymaral 3 departure, over zipnb and then A301. This is the routing we use 90% of the time and I believe the controller just naturally expected us to be flying that routing. Since we had been originally cleared the bosa 2 departure, had briefed and were well into the departure with no apparent traffic conflict, we stayed on course while trying to explain to departure control that that was the departure routing for which we had been cleared. After a brief silence we were switched to center and cleared via flight plan route. Later in panama airspace we confirmed with them that they did indeed have our flight plan via UG447. Bogota operations was called prior to leaving their range and they were apprised of the confusion and assured me they would follow up.

Original NASA ASRS Text

Title: EA30. BOG DEP CTLR DID NOT KNOW THE CLRNC THE ACFT WAS FLYING.

Narrative: FLT XXX RECEIVED CLRNC TO MIA VIA THE BOSA 2 DEP ABL TRANSITION UG447. THIS IS THE WAY WE WERE FILED BY DISPATCH. SHORTLY AFTER TKOF WE WERE SWITCHED TO DEP CTL WHO IMMEDIATELY GAVE US A R TURN TO 020 DEGS AND A NEW AND DIFFERENT CLRNC WHICH NEITHER PLT UNDERSTOOD CLRLY, BUT WHICH WAS TOTALLY DIFFERENT FROM THE BOSA 2 DEP. AS WE WERE STILL RELATIVELY LOW AND IN THE MOUNTAINS, I INFORMED DEP CTL THAT WE WERE CLRED THE BOSA 2 DEP UG447. WE THEN UNDERSTOOD THE CTLR TO SAY THAT WE WERE CLRED THE GUAYMARAL 3 DEP, OVER ZIPNB AND THEN A301. THIS IS THE ROUTING WE USE 90% OF THE TIME AND I BELIEVE THE CTLR JUST NATURALLY EXPECTED US TO BE FLYING THAT ROUTING. SINCE WE HAD BEEN ORIGINALLY CLRED THE BOSA 2 DEP, HAD BRIEFED AND WERE WELL INTO THE DEP WITH NO APPARENT TFC CONFLICT, WE STAYED ON COURSE WHILE TRYING TO EXPLAIN TO DEP CTL THAT THAT WAS THE DEP ROUTING FOR WHICH WE HAD BEEN CLRED. AFTER A BRIEF SILENCE WE WERE SWITCHED TO CTR AND CLRED VIA FLT PLAN RTE. LATER IN PANAMA AIRSPACE WE CONFIRMED WITH THEM THAT THEY DID INDEED HAVE OUR FLT PLAN VIA UG447. BOGOTA OPS WAS CALLED PRIOR TO LEAVING THEIR RANGE AND THEY WERE APPRISED OF THE CONFUSION AND ASSURED ME THEY WOULD FOLLOW UP.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.