Flight attendant report regarding an unruly passenger who stole minis from the cart and refused to m...

Attributes
ACN	414328
Time
Date	199809
Day	Tue
Local Time Of Day	1801 To 2400
Place
Locale Reference	atc facility : lax
State Reference	CA
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Controlling Facilities	artcc : zla
Operator	common carrier : air carrier
Make Model Name	B757 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Navigation In Use	Other Other
Flight Phase	cruise other descent other
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	other other : other
ASRS Report	414328
Person 2
Affiliation	Other
Function	observation : passenger
Qualification	other other : other
Events
Anomaly	aircraft equipment problem : less severe other anomaly other
Independent Detector	other other : unspecified
Resolutory Action	other
Consequence	Other
Supplementary
Air Traffic Incident	other

Narrative:

I was informed my 2R jump seat was inoperative. Agent blocked xx. Passenger refused to move to reassigned yy. Xx appeared strong, healthy and capable to be placed in exit row at this time. Contact captain -- no support at all. 'Flight attendant situation somewhere else!' full flight, yy only available. Passenger finally moved for takeoff only. Captain 'promised' no turbulence tonight between bos and lax -- no need to have jump seat available for me (definite safety issue). Upon preparation for landing xx declared himself immobile -- paralyzed he said -- could not move. I sat in xy's seat but was uncomfortable beside him (xx) as he was a large (muscular) man -- seemed to be in a trance with clear grease smeared on lips and face. Police and company personnel were summoned on landing. Passenger xx demanded aisle chair and wheelchair -- screamed in pain when approached by police. Passenger around him informed us xx had stolen liquor minis from cart at 2R during flight. Police emptied his knapsack -- 30 or so minis fell out, prescription drugs such as prozac also. This man endangered the passenger around him and the flight attendants from performing emergency duties, if had been needed. It was obvious his intent was to steal. Medics examined him -- he was fine! 'Threw' himself from wheelchair twice on jetbridge, claiming he was pushed and would sue. This man was 'unsafe' to be around let alone in an 'exit row!'

Original NASA ASRS Text

Title: FLT ATTENDANT RPT REGARDING AN UNRULY PAX WHO STOLE MINIS FROM THE CART AND REFUSED TO MOVE TO NEW ASSIGNED SEAT DUE TO JUMP SEAT INOP. AUTHS MET THE ACFT.

Narrative: I WAS INFORMED MY 2R JUMP SEAT WAS INOP. AGENT BLOCKED XX. PAX REFUSED TO MOVE TO REASSIGNED YY. XX APPEARED STRONG, HEALTHY AND CAPABLE TO BE PLACED IN EXIT ROW AT THIS TIME. CONTACT CAPT -- NO SUPPORT AT ALL. 'FLT ATTENDANT SIT SOMEWHERE ELSE!' FULL FLT, YY ONLY AVAILABLE. PAX FINALLY MOVED FOR TKOF ONLY. CAPT 'PROMISED' NO TURB TONIGHT BTWN BOS AND LAX -- NO NEED TO HAVE JUMP SEAT AVAILABLE FOR ME (DEFINITE SAFETY ISSUE). UPON PREPARATION FOR LNDG XX DECLARED HIMSELF IMMOBILE -- PARALYZED HE SAID -- COULD NOT MOVE. I SAT IN XY'S SEAT BUT WAS UNCOMFORTABLE BESIDE HIM (XX) AS HE WAS A LARGE (MUSCULAR) MAN -- SEEMED TO BE IN A TRANCE WITH CLR GREASE SMEARED ON LIPS AND FACE. POLICE AND COMPANY PERSONNEL WERE SUMMONED ON LNDG. PAX XX DEMANDED AISLE CHAIR AND WHEELCHAIR -- SCREAMED IN PAIN WHEN APCHED BY POLICE. PAX AROUND HIM INFORMED US XX HAD STOLEN LIQUOR MINIS FROM CART AT 2R DURING FLT. POLICE EMPTIED HIS KNAPSACK -- 30 OR SO MINIS FELL OUT, PRESCRIPTION DRUGS SUCH AS PROZAC ALSO. THIS MAN ENDANGERED THE PAX AROUND HIM AND THE FLT ATTENDANTS FROM PERFORMING EMER DUTIES, IF HAD BEEN NEEDED. IT WAS OBVIOUS HIS INTENT WAS TO STEAL. MEDICS EXAMINED HIM -- HE WAS FINE! 'THREW' HIMSELF FROM WHEELCHAIR TWICE ON JETBRIDGE, CLAIMING HE WAS PUSHED AND WOULD SUE. THIS MAN WAS 'UNSAFE' TO BE AROUND LET ALONE IN AN 'EXIT ROW!'

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Flight attendant report regarding an unruly passenger who stole minis from the cart and refused to move to new assigned seat due to jump seat inoperative. Auths met the aircraft.