<< >> NASA ASRS Report 420473, November 1998

Flight attendant report regarding injury due to hot soup being served and inadvertently spilled, burning flight attendant's feet.

Attributes
ACN	420473
Time
Date	199811
Day	Mon
Local Time Of Day	1201 To 1800
Place
Locale Reference	atc facility : sna
State Reference	CA
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Controlling Facilities	artcc : zab
Operator	common carrier : air carrier
Make Model Name	Large Transport, Low Wing, 2 Turbojet Eng
Navigation In Use	Other Other
Flight Phase	cruise other
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	other other : other
ASRS Report	420473
Person 2
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	other other : other
Events
Anomaly	other anomaly other
Independent Detector	other other : unspecified
Resolutory Action	none taken : unable
Consequence	other
Supplementary
Air Traffic Incident	other

Narrative:

As we delivered first class meal trays from cart in aisle, we added hot soup to the already full tray containing entree, salad, bread plate, wine glass and napkin with utensils. I had added soup to tray in cart and was preparing to place it on passenger tray table when my cart partner slid the soup rack back into cart, thereby accidentally brushing against some part of my tray, sending it crashing to floor atop my feet. Soup was very hot, spilled into the inner sides of both my shoes, and burned the insteps and ankles of both feet. Suggestions: stop serving hot soup onboard aircraft.

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Original NASA ASRS Text

Title: FLT ATTENDANT RPT REGARDING INJURY DUE TO HOT SOUP BEING SERVED AND INADVERTENTLY SPILLED, BURNING FLT ATTENDANT'S FEET.

Narrative: AS WE DELIVERED FIRST CLASS MEAL TRAYS FROM CART IN AISLE, WE ADDED HOT SOUP TO THE ALREADY FULL TRAY CONTAINING ENTREE, SALAD, BREAD PLATE, WINE GLASS AND NAPKIN WITH UTENSILS. I HAD ADDED SOUP TO TRAY IN CART AND WAS PREPARING TO PLACE IT ON PAX TRAY TABLE WHEN MY CART PARTNER SLID THE SOUP RACK BACK INTO CART, THEREBY ACCIDENTALLY BRUSHING AGAINST SOME PART OF MY TRAY, SENDING IT CRASHING TO FLOOR ATOP MY FEET. SOUP WAS VERY HOT, SPILLED INTO THE INNER SIDES OF BOTH MY SHOES, AND BURNED THE INSTEPS AND ANKLES OF BOTH FEET. SUGGESTIONS: STOP SERVING HOT SOUP ONBOARD ACFT.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.