Narrative:

During deplaning, passenger went into l-hand lavatory and was there for quite some time. Just as everyone was off of the aircraft, he came out and started complaining to myself and another flight attendant in the aft of the aircraft about how he was not served a meal during the flight and how badly he was treated. I questioned him as to why he waited so long to bring this to our attention and not during the flight. I had no contact with him at all during the flight. It was obvious to us he wanted to argue about this and we told him we needed to get off of the aircraft. His arguing continued. The other flight attendant told me they had served him drinks during the flight. He never complained when they served him drinks. His arguing continued and I told him again we could not stay on the airplane, we needed to get off of the aircraft. He did not want to let us off. He threatened me by telling me I was going to hear from him. We slowly worked our way to the forward entry area and got off. When he saw there were airline crew on the jetbridge he started screaming at us and said we were prejudice against him. The captain on the jetbridge stepped between myself and the passenger to prevent any contact from him. His yelling and threatening continued to baggage claim. I proceeded to operations to finish paperwork and when I came out he was gone. I reported the incident to our airline the next day. This situation is not something that could have been predicted. It is becoming more apparent to me that all flts should have some form of security during boarding and deplaning. This passenger had more of a problem than not getting a meal.

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Original NASA ASRS Text

Title: FLT ATTENDANT RPT OF PAX MISCONDUCT AFTER LNDG OF AN S80 ACFT. PAX REMAINED IN THE LAVATORY UNTIL ALL HAD DEPLANED AND THEN BEGAN HARASSING THE 2 FLT ATTENDANTS WHO WERE COMPLETING THEIR DUTIES.

Narrative: DURING DEPLANING, PAX WENT INTO L-HAND LAVATORY AND WAS THERE FOR QUITE SOME TIME. JUST AS EVERYONE WAS OFF OF THE ACFT, HE CAME OUT AND STARTED COMPLAINING TO MYSELF AND ANOTHER FLT ATTENDANT IN THE AFT OF THE ACFT ABOUT HOW HE WAS NOT SERVED A MEAL DURING THE FLT AND HOW BADLY HE WAS TREATED. I QUESTIONED HIM AS TO WHY HE WAITED SO LONG TO BRING THIS TO OUR ATTN AND NOT DURING THE FLT. I HAD NO CONTACT WITH HIM AT ALL DURING THE FLT. IT WAS OBVIOUS TO US HE WANTED TO ARGUE ABOUT THIS AND WE TOLD HIM WE NEEDED TO GET OFF OF THE ACFT. HIS ARGUING CONTINUED. THE OTHER FLT ATTENDANT TOLD ME THEY HAD SERVED HIM DRINKS DURING THE FLT. HE NEVER COMPLAINED WHEN THEY SERVED HIM DRINKS. HIS ARGUING CONTINUED AND I TOLD HIM AGAIN WE COULD NOT STAY ON THE AIRPLANE, WE NEEDED TO GET OFF OF THE ACFT. HE DID NOT WANT TO LET US OFF. HE THREATENED ME BY TELLING ME I WAS GOING TO HEAR FROM HIM. WE SLOWLY WORKED OUR WAY TO THE FORWARD ENTRY AREA AND GOT OFF. WHEN HE SAW THERE WERE AIRLINE CREW ON THE JETBRIDGE HE STARTED SCREAMING AT US AND SAID WE WERE PREJUDICE AGAINST HIM. THE CAPT ON THE JETBRIDGE STEPPED BTWN MYSELF AND THE PAX TO PREVENT ANY CONTACT FROM HIM. HIS YELLING AND THREATENING CONTINUED TO BAGGAGE CLAIM. I PROCEEDED TO OPS TO FINISH PAPERWORK AND WHEN I CAME OUT HE WAS GONE. I RPTED THE INCIDENT TO OUR AIRLINE THE NEXT DAY. THIS SIT IS NOT SOMETHING THAT COULD HAVE BEEN PREDICTED. IT IS BECOMING MORE APPARENT TO ME THAT ALL FLTS SHOULD HAVE SOME FORM OF SECURITY DURING BOARDING AND DEPLANING. THIS PAX HAD MORE OF A PROB THAN NOT GETTING A MEAL.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.