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Flight attendant report regarding a passenger who was fearful and would not move from her seat to allow the window passenger to get to the lavatory. She complained loudly and used profanity.
| Attributes | |
| ACN | 424200 |
| Time | |
| Date | 199812 |
| Day | Tue |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | atc facility : tpa |
| State Reference | FL |
| Environment | |
| Flight Conditions | VMC |
| Light | Daylight |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Flight Phase | cruise other descent other landing other |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | other other : other |
| ASRS Report | 424200 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | other other : other |
| Events | |
| Anomaly | other anomaly other |
| Independent Detector | other other : unspecified |
| Resolutory Action | none taken : anomaly accepted |
| Consequence | other Other |
| Supplementary | |
| Air Traffic Incident | other |
Narrative:
A woman seated in mid cabin (aisle seat) was apparently very tense (as noted by flight attendant #3 per her conversation with passenger). When the passenger at the window requested her to make room for her to enter the aisle to access the lavatory, the passenger in the aisle refused to budge, provoking the window passenger to climb over her to access the aisle. I didn't hear. What I was told occurred 'she began to complain loudly and use profanity.' since the passenger in the lavatory felt it would be difficult to access her window seat, she asked me if I could locate a seat for her and her 'east' passenger friend. It was arranged. The aisle passenger was slow to leave the aircraft last!
Original NASA ASRS Text
Title: FLT ATTENDANT RPT REGARDING A PAX WHO WAS FEARFUL AND WOULD NOT MOVE FROM HER SEAT TO ALLOW THE WINDOW PAX TO GET TO THE LAVATORY. SHE COMPLAINED LOUDLY AND USED PROFANITY.
Narrative: A WOMAN SEATED IN MID CABIN (AISLE SEAT) WAS APPARENTLY VERY TENSE (AS NOTED BY FLT ATTENDANT #3 PER HER CONVERSATION WITH PAX). WHEN THE PAX AT THE WINDOW REQUESTED HER TO MAKE ROOM FOR HER TO ENTER THE AISLE TO ACCESS THE LAVATORY, THE PAX IN THE AISLE REFUSED TO BUDGE, PROVOKING THE WINDOW PAX TO CLB OVER HER TO ACCESS THE AISLE. I DIDN'T HEAR. WHAT I WAS TOLD OCCURRED 'SHE BEGAN TO COMPLAIN LOUDLY AND USE PROFANITY.' SINCE THE PAX IN THE LAVATORY FELT IT WOULD BE DIFFICULT TO ACCESS HER WINDOW SEAT, SHE ASKED ME IF I COULD LOCATE A SEAT FOR HER AND HER 'E' PAX FRIEND. IT WAS ARRANGED. THE AISLE PAX WAS SLOW TO LEAVE THE ACFT LAST!
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.