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Flight attendant report regarding a passenger traveling with a nurse aboard a B767-300 who became unruly and hit cabin attendant with her cane.
| Attributes | |
| ACN | 424524 |
| Time | |
| Date | 199812 |
| Day | Thu |
| Local Time Of Day | 0001 To 0600 |
| Place | |
| Locale Reference | atc facility : dfw |
| State Reference | TX |
| Environment | |
| Flight Conditions | VMC |
| Light | Night |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | B767-300 and 300 ER |
| Navigation In Use | Other |
| Flight Phase | cruise other |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | other other : other |
| ASRS Report | 424524 |
| Person 2 | |
| Function | observation : passenger |
| Events | |
| Anomaly | other anomaly other |
| Independent Detector | other other : unspecified |
| Resolutory Action | none taken : unable other |
| Consequence | Other |
| Supplementary | |
| Air Traffic Incident | other |
Narrative:
Coach passenger seated in xxa and xxb, a passenger traveling with a nurse asked me how much time we had left in the flight. I told them 3 1/2 hours and the older passenger became agitated. We discovered she was a dementia patient and refused to take her medication for fear someone was poisoning her. As the medication wore off she became paranoid. She was screaming throughout the airplane for the police and waking everyone up. She hit me with her cane. I took the cane away until the aircraft landed. We subdued her with doctors talking to her. No further incident to report.
Original NASA ASRS Text
Title: FLT ATTENDANT RPT REGARDING A PAX TRAVELING WITH A NURSE ABOARD A B767-300 WHO BECAME UNRULY AND HIT CABIN ATTENDANT WITH HER CANE.
Narrative: COACH PAX SEATED IN XXA AND XXB, A PAX TRAVELING WITH A NURSE ASKED ME HOW MUCH TIME WE HAD LEFT IN THE FLT. I TOLD THEM 3 1/2 HRS AND THE OLDER PAX BECAME AGITATED. WE DISCOVERED SHE WAS A DEMENTIA PATIENT AND REFUSED TO TAKE HER MEDICATION FOR FEAR SOMEONE WAS POISONING HER. AS THE MEDICATION WORE OFF SHE BECAME PARANOID. SHE WAS SCREAMING THROUGHOUT THE AIRPLANE FOR THE POLICE AND WAKING EVERYONE UP. SHE HIT ME WITH HER CANE. I TOOK THE CANE AWAY UNTIL THE ACFT LANDED. WE SUBDUED HER WITH DOCTORS TALKING TO HER. NO FURTHER INCIDENT TO RPT.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.