Narrative:

Passenger became abusive and unruly, firing bad language and profanities to me saying to 'go *&%$ yourself, you #$@% lover,' at the deplaning because we refused to take him on the previous flight -- due his state of mind (he was intoxicated). Passenger should be denied boarding at the ticket counter or at the gate at first show of intoxication and also read the advisory warning. This should be printed at the boarding area. In the case of repeating, passenger should be denied travel for some period of time.

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Original NASA ASRS Text

Title: CABIN ATTENDANT RPT REGARDING A PAX ON A B767-300 WHO WAS DENIED BOARDING ON A PREVIOUS FLT AND UPON DEPLANING HE BECAME ABUSIVE AND FOUL MOUTHED TOWARD THE CABIN ATTENDANT.

Narrative: PAX BECAME ABUSIVE AND UNRULY, FIRING BAD LANGUAGE AND PROFANITIES TO ME SAYING TO 'GO *&%$ YOURSELF, YOU #$@% LOVER,' AT THE DEPLANING BECAUSE WE REFUSED TO TAKE HIM ON THE PREVIOUS FLT -- DUE HIS STATE OF MIND (HE WAS INTOXICATED). PAX SHOULD BE DENIED BOARDING AT THE TICKET COUNTER OR AT THE GATE AT FIRST SHOW OF INTOXICATION AND ALSO READ THE ADVISORY WARNING. THIS SHOULD BE PRINTED AT THE BOARDING AREA. IN THE CASE OF REPEATING, PAX SHOULD BE DENIED TRAVEL FOR SOME PERIOD OF TIME.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.