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Flight attendant report regarding injury on B767-300 flight. Passenger had foot in aisle and flight attendant could not see it because of carrying a tray of hot towels. She fell on her knee and elbow and was unable to stop the fall with hands full.
| Attributes | |
| ACN | 426316 |
| Time | |
| Date | 199901 |
| Day | Thu |
| Local Time Of Day | 1801 To 2400 |
| Place | |
| Locale Reference | atc facility : lax |
| State Reference | CA |
| Environment | |
| Flight Conditions | VMC |
| Light | Night |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | B767-300 and 300 ER |
| Navigation In Use | Other |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | other other : other |
| ASRS Report | 426316 |
| Person 2 | |
| Function | observation : passenger |
| Events | |
| Anomaly | other anomaly other |
| Independent Detector | other other : unspecified |
| Resolutory Action | none taken : unable |
| Consequence | other |
| Supplementary | |
| Air Traffic Incident | other |
Narrative:
Passenger seated in main cabin aisle had her right foot out in the cabin aisle. I was carrying a large tray of hot towels to the front of the cabin to serve them forward to aft. Because the tray blocked my view of the aisle, I didn't see her foot in the aisle, tripped over it and fell to the floor 2 rows forward. Since my hands had been full I couldn't catch myself and I fell on my right knee and elbow. I bruised them both badly but was not otherwise injured. The seats are so close together in the main cabin that passenger are always putting their feet in the aisle, but this foot was extended almost across the aisle.
Original NASA ASRS Text
Title: FLT ATTENDANT RPT REGARDING INJURY ON B767-300 FLT. PAX HAD FOOT IN AISLE AND FLT ATTENDANT COULD NOT SEE IT BECAUSE OF CARRYING A TRAY OF HOT TOWELS. SHE FELL ON HER KNEE AND ELBOW AND WAS UNABLE TO STOP THE FALL WITH HANDS FULL.
Narrative: PAX SEATED IN MAIN CABIN AISLE HAD HER R FOOT OUT IN THE CABIN AISLE. I WAS CARRYING A LARGE TRAY OF HOT TOWELS TO THE FRONT OF THE CABIN TO SERVE THEM FORWARD TO AFT. BECAUSE THE TRAY BLOCKED MY VIEW OF THE AISLE, I DIDN'T SEE HER FOOT IN THE AISLE, TRIPPED OVER IT AND FELL TO THE FLOOR 2 ROWS FORWARD. SINCE MY HANDS HAD BEEN FULL I COULDN'T CATCH MYSELF AND I FELL ON MY R KNEE AND ELBOW. I BRUISED THEM BOTH BADLY BUT WAS NOT OTHERWISE INJURED. THE SEATS ARE SO CLOSE TOGETHER IN THE MAIN CABIN THAT PAX ARE ALWAYS PUTTING THEIR FEET IN THE AISLE, BUT THIS FOOT WAS EXTENDED ALMOST ACROSS THE AISLE.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.