37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 430515 |
Time | |
Date | 199903 |
Day | Mon |
Local Time Of Day | 0601 To 1200 |
Place | |
Locale Reference | airport : zzz.airport |
State Reference | US |
Altitude | agl single value : 0 |
Environment | |
Light | Daylight |
Aircraft 1 | |
Operator | common carrier : air carrier |
Make Model Name | MD-80 Super 80 |
Operating Under FAR Part | Part 121 |
Flight Phase | ground : pushback ground : parked |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight crew : captain oversight : pic |
Qualification | pilot : atp |
ASRS Report | 430515 |
Person 2 | |
Affiliation | company : air carrier |
Function | flight crew : first officer |
Qualification | pilot : commercial pilot : instrument pilot : multi engine |
Events | |
Anomaly | aircraft equipment problem : critical non adherence : published procedure non adherence : company policies other anomaly other anomaly other |
Independent Detector | other flight crewa |
Resolutory Action | other |
Consequence | other Other |
Factors | |
Maintenance | performance deficiency : training performance deficiency : unqualified personnel |
Supplementary | |
Problem Areas | Company |
Primary Problem | Company |
Narrative:
I would like to relate to you the following story that not only happened to me this morning in ZZZ but in a couple of other cities as well. During pushback, it was just about impossible to communicate with the ground man due to his very, very poor english. I was able to once again get around this by me asking all the questions back to him and asking for an affirmative or negative. At the completion of the push, when it was time to be shown the pin, blink the taxi light the ground man holds up his gloved right hand, and crossed wands in his left. After I blink the light I get the salute and with clearance from ground I try to taxi but can go nowhere. It seems that once again I am shown a bypass pin that does not have a red flag on it -- or came from his pocket. Operations was called and someone else came to remove the real pin. I am not sure what the solution is here but I believe that all pins should have long streamers attached to them and the ground personnel should not be allowed to have their own pins.
Original NASA ASRS Text
Title: AN MD SUPER 80 WAS UNABLE TO TAXI OUT AFTER PUSHBACK FROM THE GATE DUE TO FAILURE OF THE PUSHBACK CREW TO REMOVE THE NOSE GEAR STEERING PIN. FLC WAS UNABLE TO COMMUNICATE WITH THE GND CREW DUE TO A SEVERE LANGUAGE PROB.
Narrative: I WOULD LIKE TO RELATE TO YOU THE FOLLOWING STORY THAT NOT ONLY HAPPENED TO ME THIS MORNING IN ZZZ BUT IN A COUPLE OF OTHER CITIES AS WELL. DURING PUSHBACK, IT WAS JUST ABOUT IMPOSSIBLE TO COMMUNICATE WITH THE GND MAN DUE TO HIS VERY, VERY POOR ENGLISH. I WAS ABLE TO ONCE AGAIN GET AROUND THIS BY ME ASKING ALL THE QUESTIONS BACK TO HIM AND ASKING FOR AN AFFIRMATIVE OR NEGATIVE. AT THE COMPLETION OF THE PUSH, WHEN IT WAS TIME TO BE SHOWN THE PIN, BLINK THE TAXI LIGHT THE GND MAN HOLDS UP HIS GLOVED R HAND, AND CROSSED WANDS IN HIS L. AFTER I BLINK THE LIGHT I GET THE SALUTE AND WITH CLRNC FROM GND I TRY TO TAXI BUT CAN GO NOWHERE. IT SEEMS THAT ONCE AGAIN I AM SHOWN A BYPASS PIN THAT DOES NOT HAVE A RED FLAG ON IT -- OR CAME FROM HIS POCKET. OPS WAS CALLED AND SOMEONE ELSE CAME TO REMOVE THE REAL PIN. I AM NOT SURE WHAT THE SOLUTION IS HERE BUT I BELIEVE THAT ALL PINS SHOULD HAVE LONG STREAMERS ATTACHED TO THEM AND THE GND PERSONNEL SHOULD NOT BE ALLOWED TO HAVE THEIR OWN PINS.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.