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|
Attributes | |
ACN | 434818 |
Time | |
Date | 199903 |
Day | Sun |
Local Time Of Day | 1801 To 2400 |
Place | |
Locale Reference | atc facility : zdc.artcc |
State Reference | DC |
Environment | |
Weather Elements | Turbulence |
Light | Night |
Aircraft 1 | |
Controlling Facilities | artcc : zdc.artcc |
Operator | common carrier : air carrier |
Make Model Name | A300 |
Operating Under FAR Part | Part 121 |
Flight Phase | cruise : level |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty |
Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 5 |
Experience | flight attendant time airline total : 29 flight attendant time total : 29 flight attendant time type : 95 |
ASRS Report | 434818 |
Person 2 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty |
Qualification | flight attendant : currently qualified |
Events | |
Anomaly | cabin event : passenger misconduct cabin event other non adherence : company policies non adherence : far non adherence : published procedure |
Independent Detector | other other : 1 |
Resolutory Action | none taken : anomaly accepted |
Consequence | other |
Narrative:
After completing our beverage and meal service, we hit turbulence. Flight attendants #3, #4, and #7 were in the vicinity of the aft galley. We immediately ran for empty passenger seats and buckled our seatbelts. During this time we heard a male passenger screaming in the lavatory. We all jumped up and ran to the lavatory. Flight attendant #3 kept asking 'are you all right?' but he kept screaming. Flight attendant #3 tried to open the door from the outside with her cockpit key, but the passenger was leaning against the door. Flight attendant #4 and I pushed in on the door while flight attendant #3 opened the door with her cockpit key. Once we established the passenger wasn't hurt, flight attendant #4 and I sat down. Flight attendant #3 was the closest and spoke to him to make sure he was ok. When flight attendant #3 shut the door he yelled 'of course I'm ok you stupid bitch.' flight attendant #3 pushed the door open and said 'what did you say?' the passenger said nothing. Flight attendant #3 explained we all heard him scream and we thought he was injured and fell against the door when we couldn't open it. Flight attendant #3 returned to her seat. When the male passenger came out of the lavatory, he stopped in the aisle l-hand side and he fondled his genitals and he kept saying over and over 'it's a haitian thing.' we all told him to situation down and fasten his seatbelt, it's turbulent, but he just stood there fondling himself and telling us 'it's a haitian thing.' yes, he was drinking out of his own bottle. Yes, the flight service director told him to put it away or it would be taken away. The purser and several flight attendants told him the same so he gave it to another passenger and they both drank. Yes, alcohol was the problem.
Original NASA ASRS Text
Title: FLT ATTENDANT RPT, A300, PAP-JFK, SEATBELT SIGN, TURB, INTOXICATED PAX IN LAVATORY, FONDLING HIMSELF IN LAVATORY AND IN AISLE.
Narrative: AFTER COMPLETING OUR BEVERAGE AND MEAL SVC, WE HIT TURB. FLT ATTENDANTS #3, #4, AND #7 WERE IN THE VICINITY OF THE AFT GALLEY. WE IMMEDIATELY RAN FOR EMPTY PAX SEATS AND BUCKLED OUR SEATBELTS. DURING THIS TIME WE HEARD A MALE PAX SCREAMING IN THE LAVATORY. WE ALL JUMPED UP AND RAN TO THE LAVATORY. FLT ATTENDANT #3 KEPT ASKING 'ARE YOU ALL RIGHT?' BUT HE KEPT SCREAMING. FLT ATTENDANT #3 TRIED TO OPEN THE DOOR FROM THE OUTSIDE WITH HER COCKPIT KEY, BUT THE PAX WAS LEANING AGAINST THE DOOR. FLT ATTENDANT #4 AND I PUSHED IN ON THE DOOR WHILE FLT ATTENDANT #3 OPENED THE DOOR WITH HER COCKPIT KEY. ONCE WE ESTABLISHED THE PAX WASN'T HURT, FLT ATTENDANT #4 AND I SAT DOWN. FLT ATTENDANT #3 WAS THE CLOSEST AND SPOKE TO HIM TO MAKE SURE HE WAS OK. WHEN FLT ATTENDANT #3 SHUT THE DOOR HE YELLED 'OF COURSE I'M OK YOU STUPID BITCH.' FLT ATTENDANT #3 PUSHED THE DOOR OPEN AND SAID 'WHAT DID YOU SAY?' THE PAX SAID NOTHING. FLT ATTENDANT #3 EXPLAINED WE ALL HEARD HIM SCREAM AND WE THOUGHT HE WAS INJURED AND FELL AGAINST THE DOOR WHEN WE COULDN'T OPEN IT. FLT ATTENDANT #3 RETURNED TO HER SEAT. WHEN THE MALE PAX CAME OUT OF THE LAVATORY, HE STOPPED IN THE AISLE L-HAND SIDE AND HE FONDLED HIS GENITALS AND HE KEPT SAYING OVER AND OVER 'IT'S A HAITIAN THING.' WE ALL TOLD HIM TO SIT DOWN AND FASTEN HIS SEATBELT, IT'S TURBULENT, BUT HE JUST STOOD THERE FONDLING HIMSELF AND TELLING US 'IT'S A HAITIAN THING.' YES, HE WAS DRINKING OUT OF HIS OWN BOTTLE. YES, THE FLT SVC DIRECTOR TOLD HIM TO PUT IT AWAY OR IT WOULD BE TAKEN AWAY. THE PURSER AND SEVERAL FLT ATTENDANTS TOLD HIM THE SAME SO HE GAVE IT TO ANOTHER PAX AND THEY BOTH DRANK. YES, ALCOHOL WAS THE PROB.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.