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|
Attributes | |
ACN | 435142 |
Time | |
Date | 199903 |
Day | Thu |
Local Time Of Day | 0601 To 1200 |
Place | |
Locale Reference | airport : dfw.airport |
State Reference | TX |
Altitude | agl single value : 0 |
Environment | |
Light | Daylight |
Aircraft 1 | |
Operator | common carrier : air carrier |
Make Model Name | B757 Undifferentiated or Other Model |
Operating Under FAR Part | Part 121 |
Flight Phase | ground : preflight ground : parked |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty oversight : flight attendant in charge |
Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 5 |
Experience | flight attendant time airline total : 10 flight attendant time total : 10 flight attendant time type : 95 |
ASRS Report | 435142 |
Person 2 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty |
Qualification | flight attendant : currently qualified |
Events | |
Anomaly | cabin event : passenger misconduct non adherence : published procedure non adherence : company policies non adherence : far other anomaly other |
Independent Detector | other other : cab2 |
Resolutory Action | other |
Consequence | Other |
Narrative:
I was not much involved in this situation, but here are the details as best as I recall. I was flight attendant #1 on a B757. During boarding, I was setting up the first class galley. About 5 mins before departure, flight attendant #2 called from the aft galley and said, 'there's a guy back here about to have a cow, because I won't serve him a drink. I can smell alcohol on him. And I don't think I want to go on a 3 hour flight with him if he can't wait till after takeoff for a drink.' I relayed the message to the captain in the cockpit, who called for attendant #2. As they talked, I stepped back into the galley and continued setting up. About 1 min later, the captain stepped into the entry area and said to one of the flight attendants, 'tell him to come up here and talk to me. I don't want to go back there -- it might embarrass him.' a few mins later, a man stepped into the galley looking for the captain. I pointed out the captain who was standing on the jetbridge. They began talking, but I did not hear what they were saying. Every now and then, they raised their voices, but I still could not understand what they were saying. During this time, the gate agent stepped on the plane and said, 'I remember that guy. He gave me a hard time when I checked him in, but I was too busy to do anything about it.' eventually, a man in a suit and 2 policemen showed up and began talking with the passenger. The captain stepped back on the plane and we departed.
Original NASA ASRS Text
Title: FLT ATTENDANT RPT, B757, DFW-YVR, REGARDING PAX THAT WAS TAKEN OFF PLANE DUE TO INTOXICATION.
Narrative: I WAS NOT MUCH INVOLVED IN THIS SIT, BUT HERE ARE THE DETAILS AS BEST AS I RECALL. I WAS FLT ATTENDANT #1 ON A B757. DURING BOARDING, I WAS SETTING UP THE FIRST CLASS GALLEY. ABOUT 5 MINS BEFORE DEP, FLT ATTENDANT #2 CALLED FROM THE AFT GALLEY AND SAID, 'THERE'S A GUY BACK HERE ABOUT TO HAVE A COW, BECAUSE I WON'T SERVE HIM A DRINK. I CAN SMELL ALCOHOL ON HIM. AND I DON'T THINK I WANT TO GO ON A 3 HR FLT WITH HIM IF HE CAN'T WAIT TILL AFTER TKOF FOR A DRINK.' I RELAYED THE MESSAGE TO THE CAPT IN THE COCKPIT, WHO CALLED FOR ATTENDANT #2. AS THEY TALKED, I STEPPED BACK INTO THE GALLEY AND CONTINUED SETTING UP. ABOUT 1 MIN LATER, THE CAPT STEPPED INTO THE ENTRY AREA AND SAID TO ONE OF THE FLT ATTENDANTS, 'TELL HIM TO COME UP HERE AND TALK TO ME. I DON'T WANT TO GO BACK THERE -- IT MIGHT EMBARRASS HIM.' A FEW MINS LATER, A MAN STEPPED INTO THE GALLEY LOOKING FOR THE CAPT. I POINTED OUT THE CAPT WHO WAS STANDING ON THE JETBRIDGE. THEY BEGAN TALKING, BUT I DID NOT HEAR WHAT THEY WERE SAYING. EVERY NOW AND THEN, THEY RAISED THEIR VOICES, BUT I STILL COULD NOT UNDERSTAND WHAT THEY WERE SAYING. DURING THIS TIME, THE GATE AGENT STEPPED ON THE PLANE AND SAID, 'I REMEMBER THAT GUY. HE GAVE ME A HARD TIME WHEN I CHKED HIM IN, BUT I WAS TOO BUSY TO DO ANYTHING ABOUT IT.' EVENTUALLY, A MAN IN A SUIT AND 2 POLICEMEN SHOWED UP AND BEGAN TALKING WITH THE PAX. THE CAPT STEPPED BACK ON THE PLANE AND WE DEPARTED.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.