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Flight attendant report, MD80, lga-yyz, passenger ordered off plane on boarding by captain and removed by airport police.
| Attributes | |
| ACN | 435140 |
| Time | |
| Date | 199904 |
| Day | Sat |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | airport : lga.airport |
| State Reference | NY |
| Altitude | agl single value : 0 |
| Environment | |
| Light | Dawn |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | MD-80 Series (DC-9-80) Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : parked ground : preflight |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 6 |
| Experience | flight attendant time airline total : 1 flight attendant time total : 1 flight attendant time type : 98 |
| ASRS Report | 435140 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | observation : passenger |
| Events | |
| Anomaly | cabin event : passenger misconduct non adherence : company policies non adherence : published procedure non adherence : far |
| Independent Detector | other other : #4 |
| Resolutory Action | other |
| Consequence | other Other |
| Supplementary | |
| Problem Areas | Company |
Narrative:
When the problem began, I was in the back. All I know is the gentleman tried to situation in first class without paying. The agent asked him to move to the back, and he refused. He continued to refuse. The captain got involved and got him to move to the back. The passenger called the #1 flight attendant a 'smart ass.' the captain told him to get off. He refused. Security and cops came, and finally got him off the plane. Man seemed to have rather strange behavior.
Original NASA ASRS Text
Title: FLT ATTENDANT RPT, MD80, LGA-YYZ, PAX ORDERED OFF PLANE ON BOARDING BY CAPT AND REMOVED BY ARPT POLICE.
Narrative: WHEN THE PROB BEGAN, I WAS IN THE BACK. ALL I KNOW IS THE GENTLEMAN TRIED TO SIT IN FIRST CLASS WITHOUT PAYING. THE AGENT ASKED HIM TO MOVE TO THE BACK, AND HE REFUSED. HE CONTINUED TO REFUSE. THE CAPT GOT INVOLVED AND GOT HIM TO MOVE TO THE BACK. THE PAX CALLED THE #1 FLT ATTENDANT A 'SMART ASS.' THE CAPT TOLD HIM TO GET OFF. HE REFUSED. SECURITY AND COPS CAME, AND FINALLY GOT HIM OFF THE PLANE. MAN SEEMED TO HAVE RATHER STRANGE BEHAVIOR.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.