A pilot with another pilot is demeaned and talked down to by the inspector on duty when he attempts ...

Attributes
ACN	436427
Time
Date	199904
Day	Fri
Local Time Of Day	1201 To 1800
Place
Locale Reference	airport : lgb.airport
State Reference	CA
Altitude	agl single value : 0
Environment
Light	Daylight
Aircraft 1
Operator	other
Make Model Name	Any Unknown or Unlisted Aircraft Manufacturer
Flight Plan	None
Person 1
Affiliation	government other
Function	instruction : instructor oversight : supervisor
Qualification	pilot : multi engine pilot : cfi pilot : atp
Experience	flight time last 90 days : 100 flight time total : 5000
ASRS Report	436427
Person 2
Affiliation	government other
Function	instruction : trainee
Qualification	pilot : commercial pilot : instrument
Events
Anomaly	other anomaly other
Independent Detector	other flight crewa
Resolutory Action	none taken : anomaly accepted
Consequence	other
Supplementary
Problem Areas	FAA
Primary Problem	FAA

Narrative:

I'm a pilot based at lgb airport. One of our pilots had an incident with an aircraft and I advised him to submit a NASA form. I went to the lgb FSDO with another pilot to give him experience with the FSDO and encourage use of the ASRS. I asked for 4 or 5 NASA forms when I got to the counter, and the clerk was very courteous and helpful. The inspector on duty suddenly looked up from what he was doing and wanted to know why I needed so many. I explained I was going to pass them out among our new pilots to positively re-enforce the use of the ASRS. He continued to give us a really hard time about getting the forms. He was very condescending and acted like he personally was going to allow me to take the forms and was doing me a favor. The clerk was very uncomfortable and there were plenty of forms in the drawer. This exact same experience happened to me about 4 yrs ago at the lgb FSDO with another inspector. The whole thing gives you a bad taste in your mouth, and wish you hadn't bothered to get a form. The other pilots were definitely not encouraged about the ASRS when this story got around. That's why I bothered to submit this. I would think that the FSDO's would encourage the ASRS. At a minimum, just pass out the forms. The attitude of the inspector on duty definitely left a bad impression.

Original NASA ASRS Text

Title: A PLT WITH ANOTHER PLT IS DEMEANED AND TALKED DOWN TO BY THE INSPECTOR ON DUTY WHEN HE ATTEMPTS TO GET SOME ASRS FORMS FROM THE LCL FSDO OFFICE.

Narrative: I'M A PLT BASED AT LGB ARPT. ONE OF OUR PLTS HAD AN INCIDENT WITH AN ACFT AND I ADVISED HIM TO SUBMIT A NASA FORM. I WENT TO THE LGB FSDO WITH ANOTHER PLT TO GIVE HIM EXPERIENCE WITH THE FSDO AND ENCOURAGE USE OF THE ASRS. I ASKED FOR 4 OR 5 NASA FORMS WHEN I GOT TO THE COUNTER, AND THE CLERK WAS VERY COURTEOUS AND HELPFUL. THE INSPECTOR ON DUTY SUDDENLY LOOKED UP FROM WHAT HE WAS DOING AND WANTED TO KNOW WHY I NEEDED SO MANY. I EXPLAINED I WAS GOING TO PASS THEM OUT AMONG OUR NEW PLTS TO POSITIVELY RE-ENFORCE THE USE OF THE ASRS. HE CONTINUED TO GIVE US A REALLY HARD TIME ABOUT GETTING THE FORMS. HE WAS VERY CONDESCENDING AND ACTED LIKE HE PERSONALLY WAS GOING TO ALLOW ME TO TAKE THE FORMS AND WAS DOING ME A FAVOR. THE CLERK WAS VERY UNCOMFORTABLE AND THERE WERE PLENTY OF FORMS IN THE DRAWER. THIS EXACT SAME EXPERIENCE HAPPENED TO ME ABOUT 4 YRS AGO AT THE LGB FSDO WITH ANOTHER INSPECTOR. THE WHOLE THING GIVES YOU A BAD TASTE IN YOUR MOUTH, AND WISH YOU HADN'T BOTHERED TO GET A FORM. THE OTHER PLTS WERE DEFINITELY NOT ENCOURAGED ABOUT THE ASRS WHEN THIS STORY GOT AROUND. THAT'S WHY I BOTHERED TO SUBMIT THIS. I WOULD THINK THAT THE FSDO'S WOULD ENCOURAGE THE ASRS. AT A MINIMUM, JUST PASS OUT THE FORMS. THE ATTITUDE OF THE INSPECTOR ON DUTY DEFINITELY LEFT A BAD IMPRESSION.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

A pilot with another pilot is demeaned and talked down to by the inspector on duty when he attempts to get some ASRS forms from the local FSDO office.