37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 436568 |
Time | |
Date | 199905 |
Day | Mon |
Local Time Of Day | 0601 To 1200 |
Place | |
Locale Reference | atc facility : zfw.artcc |
State Reference | TX |
Aircraft 1 | |
Controlling Facilities | artcc : zfw.artcc |
Operator | common carrier : air carrier |
Make Model Name | MD-80 Super 80 |
Operating Under FAR Part | Part 121 |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight crew : captain oversight : pic |
Qualification | pilot : atp |
ASRS Report | 436568 |
Person 2 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty oversight : flight attendant in charge |
Qualification | flight attendant : currently qualified |
Events | |
Anomaly | cabin event : passenger misconduct non adherence : company policies |
Independent Detector | other other : 2 |
Resolutory Action | other |
Narrative:
Passenger tried to situation in first without a proper pass. Was told to situation in coach where he belonged. He threatened to write up the cabin crew. They did nothing wrong and this passenger complaint should be ignored.
Original NASA ASRS Text
Title: PLT RPT ON S80 DFW-BOS OF PAX AGGRESSION WHERE MOVE TO FIRST CLASS FROM COACH DENIED.
Narrative: PAX TRIED TO SIT IN FIRST WITHOUT A PROPER PASS. WAS TOLD TO SIT IN COACH WHERE HE BELONGED. HE THREATENED TO WRITE UP THE CABIN CREW. THEY DID NOTHING WRONG AND THIS PAX COMPLAINT SHOULD BE IGNORED.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.