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|
Attributes | |
ACN | 437350 |
Time | |
Date | 199905 |
Day | Thu |
Local Time Of Day | 1201 To 1800 |
Place | |
Locale Reference | airport : fll.airport |
State Reference | FL |
Environment | |
Light | Daylight |
Aircraft 1 | |
Controlling Facilities | artcc : zma.artcc |
Operator | common carrier : air carrier |
Make Model Name | B727 Undifferentiated or Other Model |
Operating Under FAR Part | Part 121 |
Flight Phase | cruise : level descent : intermediate altitude |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty |
Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 6 |
Experience | flight attendant time airline total : 13 flight attendant time total : 13 flight attendant time type : 30 |
ASRS Report | 437350 |
Person 2 | |
Affiliation | company : air carrier |
Function | observation : passenger |
Events | |
Anomaly | cabin event : passenger misconduct non adherence : company policies non adherence : far non adherence : published procedure |
Independent Detector | other other : 1 |
Resolutory Action | other |
Consequence | other |
Supplementary | |
Problem Areas | Passenger Human Performance Company Cabin Crew Human Performance |
Primary Problem | Passenger Human Performance |
Narrative:
Passenger arrived to the departure gate at departure time, upon exiting the bar across the hall. Upon boarding, he began asking for vodka. He was loud and kept drawing attention to himself. 45 mins prior to landing, he came to the back galley and wanted another vodka. Since he'd been served two in a 2 hour flight we told him the liquor was locked up. He was angry and wanted the names of all crew members, and to speak to the captain immediately. I didn't have a direct conversation with him, but he also took medication once he boarded the airplane. He told the police officer, who met the flight, that it was vicodin (I believe). He wasn't arrested, but was told he was very close by the officer and very under the influence. When we walked through the terminal, he was on the pay phone requesting a flight manifest. He then followed us downstairs. Nothing else transpired. During the flight he told us he was a doctor and had performed 5 surgeries that day, so he deserved the vodka.
Original NASA ASRS Text
Title: FLT ATTENDANT RPT, B727, DFW-FLL, UNRULY, INTOXICATED PAX. POLICE CALLED IN FLL, NO ARREST.
Narrative: PAX ARRIVED TO THE DEP GATE AT DEP TIME, UPON EXITING THE BAR ACROSS THE HALL. UPON BOARDING, HE BEGAN ASKING FOR VODKA. HE WAS LOUD AND KEPT DRAWING ATTN TO HIMSELF. 45 MINS PRIOR TO LNDG, HE CAME TO THE BACK GALLEY AND WANTED ANOTHER VODKA. SINCE HE'D BEEN SERVED TWO IN A 2 HR FLT WE TOLD HIM THE LIQUOR WAS LOCKED UP. HE WAS ANGRY AND WANTED THE NAMES OF ALL CREW MEMBERS, AND TO SPEAK TO THE CAPT IMMEDIATELY. I DIDN'T HAVE A DIRECT CONVERSATION WITH HIM, BUT HE ALSO TOOK MEDICATION ONCE HE BOARDED THE AIRPLANE. HE TOLD THE POLICE OFFICER, WHO MET THE FLT, THAT IT WAS VICODIN (I BELIEVE). HE WASN'T ARRESTED, BUT WAS TOLD HE WAS VERY CLOSE BY THE OFFICER AND VERY UNDER THE INFLUENCE. WHEN WE WALKED THROUGH THE TERMINAL, HE WAS ON THE PAY PHONE REQUESTING A FLT MANIFEST. HE THEN FOLLOWED US DOWNSTAIRS. NOTHING ELSE TRANSPIRED. DURING THE FLT HE TOLD US HE WAS A DOCTOR AND HAD PERFORMED 5 SURGERIES THAT DAY, SO HE DESERVED THE VODKA.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.