Narrative:

At air carrier X, 1 flight attendant per aircraft is required (without compensation) to leave aircraft and pull the boarding passes from passenger as they board aircraft. Generally, passenger carry on too many items or very large/heavy items. For this flight, a passenger plowed over my foot with over-sized rolling bag. He was unapologetic. He threatened and intimidated me and continued badgering me even after I handed him his portion of air carrier passenger in-flight disturbance report. Solution: flight attendants should not be required to do agent's job. Carry-ONS should be regulated by the government, because the airlines are too greedy to self-enforce. Such passenger should be removed from flight.

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Original NASA ASRS Text

Title: FA RPT, A300, MIA-BOS, PAX WITH OVERSIZED CARRY-ON, ROLLED OVER FLT ATTENDANT'S FOOT. PERSONAL INJURY.

Narrative: AT ACR X, 1 FLT ATTENDANT PER ACFT IS REQUIRED (WITHOUT COMPENSATION) TO LEAVE ACFT AND PULL THE BOARDING PASSES FROM PAX AS THEY BOARD ACFT. GENERALLY, PAX CARRY ON TOO MANY ITEMS OR VERY LARGE/HVY ITEMS. FOR THIS FLT, A PAX PLOWED OVER MY FOOT WITH OVER-SIZED ROLLING BAG. HE WAS UNAPOLOGETIC. HE THREATENED AND INTIMIDATED ME AND CONTINUED BADGERING ME EVEN AFTER I HANDED HIM HIS PORTION OF ACR PAX INFLT DISTURBANCE RPT. SOLUTION: FLT ATTENDANTS SHOULD NOT BE REQUIRED TO DO AGENT'S JOB. CARRY-ONS SHOULD BE REGULATED BY THE GOV, BECAUSE THE AIRLINES ARE TOO GREEDY TO SELF-ENFORCE. SUCH PAX SHOULD BE REMOVED FROM FLT.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.