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Flight attendant report, MD80, bos-dfw, cockpit window broken, rapid descent, divert to jfk. Flight canceled.
| Attributes | |
| ACN | 442665 |
| Time | |
| Date | 199907 |
| Day | Mon |
| Local Time Of Day | 1801 To 2400 |
| Place | |
| Locale Reference | atc facility : zbw.artcc |
| State Reference | MA |
| Environment | |
| Light | Night |
| Aircraft 1 | |
| Controlling Facilities | artcc : zbw.artcc |
| Operator | common carrier : air carrier |
| Make Model Name | MD-80 Series (DC-9-80) Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | cruise : level |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 6 |
| Experience | flight attendant time airline total : 32 flight attendant time total : 32 flight attendant time type : 100 |
| ASRS Report | 442665 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty oversight : flight attendant in charge |
| Qualification | flight attendant : currently qualified |
| Events | |
| Anomaly | aircraft equipment problem : critical inflight encounter other |
| Independent Detector | other flight crewa |
| Resolutory Action | flight crew : diverted to another airport flight crew : landed in emergency condition flight crew : landed as precaution |
| Consequence | other other other other |
| Supplementary | |
| Problem Areas | Environmental Factor Aircraft Company |
| Primary Problem | Aircraft |
Narrative:
As we were en route to dfw from bos, we felt and heard the aircraft make a rapid descent. The #3 flight attendant came out of the cockpit and told me we may experience a decompression, but she did not know and looked up to see the #2 flight attendant come back to cart and state we needed to take the cart out of aisle immediately. The captain soon announced we would be landing soon, because the windshield had been damaged, and we would be landing at jfk. I looked around for elderly, young and incapacitated passenger, in case a cabin emergency arose. We secured the galley, calmed the passenger, and landed without further incident. Callback conversation with reporter revealed the following information: the reporter stated that the oxygen masks did not deploy. The captain was a complete professional. He calmly, almost casually, explained to the passenger the nature of the problem, and that they would be descending rapidly, but all was under control. The whole situation went really smoothly, and the landing uneventful. In jfk, they changed to another aircraft and continued on.
Original NASA ASRS Text
Title: FLT ATTENDANT RPT, MD80, BOS-DFW, COCKPIT WINDOW BROKEN, RAPID DSCNT, DIVERT TO JFK. FLT CANCELED.
Narrative: AS WE WERE ENRTE TO DFW FROM BOS, WE FELT AND HEARD THE ACFT MAKE A RAPID DSCNT. THE #3 FLT ATTENDANT CAME OUT OF THE COCKPIT AND TOLD ME WE MAY EXPERIENCE A DECOMPRESSION, BUT SHE DID NOT KNOW AND LOOKED UP TO SEE THE #2 FLT ATTENDANT COME BACK TO CART AND STATE WE NEEDED TO TAKE THE CART OUT OF AISLE IMMEDIATELY. THE CAPT SOON ANNOUNCED WE WOULD BE LNDG SOON, BECAUSE THE WINDSHIELD HAD BEEN DAMAGED, AND WE WOULD BE LNDG AT JFK. I LOOKED AROUND FOR ELDERLY, YOUNG AND INCAPACITATED PAX, IN CASE A CABIN EMER AROSE. WE SECURED THE GALLEY, CALMED THE PAX, AND LANDED WITHOUT FURTHER INCIDENT. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: THE RPTR STATED THAT THE OXYGEN MASKS DID NOT DEPLOY. THE CAPT WAS A COMPLETE PROFESSIONAL. HE CALMLY, ALMOST CASUALLY, EXPLAINED TO THE PAX THE NATURE OF THE PROB, AND THAT THEY WOULD BE DSNDING RAPIDLY, BUT ALL WAS UNDER CTL. THE WHOLE SIT WENT REALLY SMOOTHLY, AND THE LNDG UNEVENTFUL. IN JFK, THEY CHANGED TO ANOTHER ACFT AND CONTINUED ON.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.