Narrative:

'Flaps fail' message illuminated in-flight. The QRH was followed. The flaps confirmed to be at zero. Maintenance was consulted. Dispatch called to advise them of the failure and compare performance numbers for landing. Approach control was advised on contact of the flaps failure and a request made for crash fire rescue equipment as a precaution. No emergency declaration by the crew. The passenger were advised by the first officer of the situation and that we weren't expecting any further problems though, as a precaution, the crash fire rescue equipment people would be standing by, it was normal to do this in this kind of event. The approach and landing, flown by the captain, was uneventful.

Google
 

Original NASA ASRS Text

Title: CL65 CREW LANDS WITH NO FLAPS AFTER RECEIVING FLAPS FAIL WARNING, OBSERVING NONE EXTENDED, COORDINATING WITH DISPATCH AND ARR ARPT. UNEVENTFUL.

Narrative: 'FLAPS FAIL' MESSAGE ILLUMINATED INFLT. THE QRH WAS FOLLOWED. THE FLAPS CONFIRMED TO BE AT ZERO. MAINT WAS CONSULTED. DISPATCH CALLED TO ADVISE THEM OF THE FAILURE AND COMPARE PERFORMANCE NUMBERS FOR LNDG. APCH CTL WAS ADVISED ON CONTACT OF THE FLAPS FAILURE AND A REQUEST MADE FOR CFR AS A PRECAUTION. NO EMER DECLARATION BY THE CREW. THE PAX WERE ADVISED BY THE FO OF THE SIT AND THAT WE WEREN'T EXPECTING ANY FURTHER PROBS THOUGH, AS A PRECAUTION, THE CFR PEOPLE WOULD BE STANDING BY, IT WAS NORMAL TO DO THIS IN THIS KIND OF EVENT. THE APCH AND LNDG, FLOWN BY THE CAPT, WAS UNEVENTFUL.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.