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A B767-300ER had the lower left wing skin damaged in 2 areas by a fueling vehicle but the flight crew refused inspection and logbook entry of damage.
| Attributes | |
| ACN | 447319 |
| Time | |
| Date | 199908 |
| Day | Fri |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | airport : zzz.airport |
| State Reference | US |
| Altitude | agl single value : 0 |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | B767-300 and 300 ER |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : parked ground : preflight |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | maintenance : technician |
| Qualification | technician : airframe technician : powerplant |
| ASRS Report | 447319 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | other personnel |
| Events | |
| Anomaly | aircraft equipment problem : less severe conflict : ground critical ground encounters : vehicle maintenance problem : improper maintenance maintenance problem : improper documentation |
| Resolutory Action | none taken : anomaly accepted |
| Consequence | other other |
| Factors | |
| Maintenance | performance deficiency : logbook entry performance deficiency : non compliance with legal requirements performance deficiency : inspection |
| Supplementary | |
| Problem Areas | Maintenance Human Performance Flight Crew Human Performance Company Aircraft |
| Primary Problem | Flight Crew Human Performance |
Narrative:
While fueler was fueling aircraft, his platform/cage malfunctioned and extended upward until it contacted the airplane's left wing scraping the aircraft in 2 locations. One was on the wing section forward of the 7TH tank access panel from the left pylon approximately 2 ft from that panel. Further inspection revealed only an abrasive type scratch. The 2ND area was near the fueling panel inboard of an inspection hole there. Minor scratch. No logbook write-up. Pilot and copilot both determined no serious damage occurred, but, I feel there still should have been logbook documentation. I had already released the aircraft and then had to fill in an incident report after aircraft departed. Photos were taken of scrapes and fuel truck number and fueler's name are available at air carrier office.
Original NASA ASRS Text
Title: A B767-300ER HAD THE LOWER L WING SKIN DAMAGED IN 2 AREAS BY A FUELING VEHICLE BUT THE FLC REFUSED INSPECTION AND LOGBOOK ENTRY OF DAMAGE.
Narrative: WHILE FUELER WAS FUELING ACFT, HIS PLATFORM/CAGE MALFUNCTIONED AND EXTENDED UPWARD UNTIL IT CONTACTED THE AIRPLANE'S L WING SCRAPING THE ACFT IN 2 LOCATIONS. ONE WAS ON THE WING SECTION FORWARD OF THE 7TH TANK ACCESS PANEL FROM THE L PYLON APPROX 2 FT FROM THAT PANEL. FURTHER INSPECTION REVEALED ONLY AN ABRASIVE TYPE SCRATCH. THE 2ND AREA WAS NEAR THE FUELING PANEL INBOARD OF AN INSPECTION HOLE THERE. MINOR SCRATCH. NO LOGBOOK WRITE-UP. PLT AND COPLT BOTH DETERMINED NO SERIOUS DAMAGE OCCURRED, BUT, I FEEL THERE STILL SHOULD HAVE BEEN LOGBOOK DOCUMENTATION. I HAD ALREADY RELEASED THE ACFT AND THEN HAD TO FILL IN AN INCIDENT RPT AFTER ACFT DEPARTED. PHOTOS WERE TAKEN OF SCRAPES AND FUEL TRUCK NUMBER AND FUELER'S NAME ARE AVAILABLE AT ACR OFFICE.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.