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Multiple pilot report on off-duty flight attendant using cockpit jump seat from iad to lhr. Violation of FARS.
| Attributes | |
| ACN | 449592 |
| Time | |
| Date | 199909 |
| Day | Fri |
| Local Time Of Day | 1801 To 2400 |
| Place | |
| Locale Reference | airport : iad.airport |
| State Reference | VA |
| Environment | |
| Flight Conditions | VMC |
| Light | Night |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | Widebody, Low Wing, 2 Turbojet Eng |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : parked ground : preflight |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Qualification | pilot : instrument pilot : commercial pilot : atp pilot : multi engine |
| Experience | flight time last 90 days : 130 flight time total : 3700 flight time type : 1200 |
| ASRS Report | 449592 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp |
| Experience | flight time last 90 days : 180 flight time total : 15500 flight time type : 300 |
| ASRS Report | 449597 |
| Events | |
| Anomaly | non adherence : published procedure non adherence : company policies non adherence : far |
| Independent Detector | other flight crewa |
| Resolutory Action | none taken : anomaly accepted |
| Consequence | other |
| Supplementary | |
| Problem Areas | Cabin Crew Human Performance Company Flight Crew Human Performance |
| Primary Problem | Flight Crew Human Performance |
Narrative:
On sep/xa/99 our crew was approached by an on-board supervisor, who was also a flight attendant, about allowing her to occupy the cockpit jump seat, so her cabin seat could be used for non revenue space available passenger. The captain said no, he would prefer she took her assigned seat, as there was another flight attendant who would also like to jump seat. The on-board supervisor then, on her own, brought the other flight attendant to the cockpit. The customer service representative closed the door, and we carried a company flight attendant to london. We were unaware this was not allowed, since we had carried other flight attendants for familiarization rides. The solution to the problem above was to not have so many people involved in a situation. Greater knowledge of company procedure would also be helpful. Also, the fact that many items (including this situation) happened in the last 5 mins prior to departure. This situation probably could have been avoided if decisions on boarding were made earlier.
Original NASA ASRS Text
Title: MULTIPLE PLT RPT ON OFF-DUTY FLT ATTENDANT USING COCKPIT JUMP SEAT FROM IAD TO LHR. VIOLATION OF FARS.
Narrative: ON SEP/XA/99 OUR CREW WAS APCHED BY AN ON-BOARD SUPVR, WHO WAS ALSO A FLT ATTENDANT, ABOUT ALLOWING HER TO OCCUPY THE COCKPIT JUMP SEAT, SO HER CABIN SEAT COULD BE USED FOR NON REVENUE SPACE AVAILABLE PAX. THE CAPT SAID NO, HE WOULD PREFER SHE TOOK HER ASSIGNED SEAT, AS THERE WAS ANOTHER FLT ATTENDANT WHO WOULD ALSO LIKE TO JUMP SEAT. THE ON-BOARD SUPVR THEN, ON HER OWN, BROUGHT THE OTHER FLT ATTENDANT TO THE COCKPIT. THE CUSTOMER SVC REPRESENTATIVE CLOSED THE DOOR, AND WE CARRIED A COMPANY FLT ATTENDANT TO LONDON. WE WERE UNAWARE THIS WAS NOT ALLOWED, SINCE WE HAD CARRIED OTHER FLT ATTENDANTS FOR FAMILIARIZATION RIDES. THE SOLUTION TO THE PROB ABOVE WAS TO NOT HAVE SO MANY PEOPLE INVOLVED IN A SIT. GREATER KNOWLEDGE OF COMPANY PROC WOULD ALSO BE HELPFUL. ALSO, THE FACT THAT MANY ITEMS (INCLUDING THIS SIT) HAPPENED IN THE LAST 5 MINS PRIOR TO DEP. THIS SIT PROBABLY COULD HAVE BEEN AVOIDED IF DECISIONS ON BOARDING WERE MADE EARLIER.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.