B757 crew had passenger that demanded to get off the aircraft.

Attributes
ACN	452110
Time
Date	199910
Day	Fri
Local Time Of Day	0601 To 1200
Place
Locale Reference	airport : segu.airport
State Reference	FO
Altitude	agl single value : 0
Environment
Light	Daylight
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	B757-200
Operating Under FAR Part	Part 121
Flight Phase	ground : parked
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
ASRS Report	452110
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : instrument pilot : multi engine pilot : commercial
Events
Anomaly	cabin event : passenger misconduct
Independent Detector	other other : 3
Resolutory Action	other
Supplementary
Problem Areas	Passenger Human Performance
Primary Problem	Passenger Human Performance

Narrative:

Passenger misconduct. After entry door closed just prior to engine start, flight attendant #1 informed me that he had a passenger that had to get off the aircraft. I went back to find flight attendant #1 and a male passenger in a heated argument. This passenger was later idented as mr ab. Flight attendant #1 advised me that this passenger refused to return to his seat and that he had just violently taken a newspaper from one of the other flight attendants. After observing the demonstrated anger and attitude of this passenger I agreed that for the potential problems en route and for the safety of the passenger and crew and to get us under way this passenger should be asked to leave the aircraft. The stairs were brought back and the passenger deplaned.

Original NASA ASRS Text

Title: B757 CREW HAD PAX THAT DEMANDED TO GET OFF THE ACFT.

Narrative: PAX MISCONDUCT. AFTER ENTRY DOOR CLOSED JUST PRIOR TO ENG START, FLT ATTENDANT #1 INFORMED ME THAT HE HAD A PAX THAT HAD TO GET OFF THE ACFT. I WENT BACK TO FIND FLT ATTENDANT #1 AND A MALE PAX IN A HEATED ARGUMENT. THIS PAX WAS LATER IDENTED AS MR AB. FLT ATTENDANT #1 ADVISED ME THAT THIS PAX REFUSED TO RETURN TO HIS SEAT AND THAT HE HAD JUST VIOLENTLY TAKEN A NEWSPAPER FROM ONE OF THE OTHER FLT ATTENDANTS. AFTER OBSERVING THE DEMONSTRATED ANGER AND ATTITUDE OF THIS PAX I AGREED THAT FOR THE POTENTIAL PROBS ENRTE AND FOR THE SAFETY OF THE PAX AND CREW AND TO GET US UNDER WAY THIS PAX SHOULD BE ASKED TO LEAVE THE ACFT. THE STAIRS WERE BROUGHT BACK AND THE PAX DEPLANED.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.