Pilot report, B757, mco-sju, passenger put debris on galley floor, blocking exit. Passenger warned b...

Attributes
ACN	455029
Time
Date	199911
Day	Mon
Local Time Of Day	0001 To 0600
Place
Locale Reference	atc facility : zma.artcc
State Reference	FL
Environment
Light	Night
Aircraft 1
Controlling Facilities	artcc : zma.artcc tracon : c90.tracon
Operator	common carrier : air carrier
Make Model Name	B757 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Flight Phase	cruise : level
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
ASRS Report	455029
Person 2
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	flight attendant : currently qualified
Events
Anomaly	cabin event : passenger misconduct non adherence : company policies non adherence : far
Independent Detector	other other : 2
Resolutory Action	other
Consequence	Other
Supplementary
Problem Areas	Passenger Human Performance Cabin Crew Human Performance
Primary Problem	Passenger Human Performance

Narrative:

En route mco to sju, passenger X and flight attendant #2 had words over meal trays which were placed on the floor in the aft galley by passenger X. A passenger in-flight disturbance report completed by flight attendant #2 explains in detail the nature of the verbal disturbance. Page xx-xy of the company manual was shown to passenger X reference interference with flight crew members. Flight attendant #1 discussed the matter with passenger X on the ground in sju and she informed me that the situation was probably resolved.

Original NASA ASRS Text

Title: PLT RPT, B757, MCO-SJU, PAX PUT DEBRIS ON GALLEY FLOOR, BLOCKING EXIT. PAX WARNED BY PURSER.

Narrative: ENRTE MCO TO SJU, PAX X AND FLT ATTENDANT #2 HAD WORDS OVER MEAL TRAYS WHICH WERE PLACED ON THE FLOOR IN THE AFT GALLEY BY PAX X. A PAX INFLT DISTURBANCE RPT COMPLETED BY FLT ATTENDANT #2 EXPLAINS IN DETAIL THE NATURE OF THE VERBAL DISTURBANCE. PAGE XX-XY OF THE COMPANY MANUAL WAS SHOWN TO PAX X REF INTERFERENCE WITH FLC MEMBERS. FLT ATTENDANT #1 DISCUSSED THE MATTER WITH PAX X ON THE GND IN SJU AND SHE INFORMED ME THAT THE SIT WAS PROBABLY RESOLVED.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Pilot report, B757, mco-sju, passenger put debris on galley floor, blocking exit. Passenger warned by purser.