37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 457856 |
Time | |
Date | 199912 |
Day | Sun |
Local Time Of Day | 1801 To 2400 |
Place | |
Locale Reference | atc facility : zma.artcc |
State Reference | FL |
Environment | |
Light | Night |
Aircraft 1 | |
Controlling Facilities | artcc : zma.artcc tracon : s46.tracon |
Operator | common carrier : air carrier |
Make Model Name | B727 Undifferentiated or Other Model |
Operating Under FAR Part | Part 121 |
Flight Phase | cruise : level |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty |
Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 6 |
Experience | flight attendant time airline total : 9 flight attendant time total : 9 flight attendant time type : 80 |
ASRS Report | 457856 |
Person 2 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty oversight : flight attendant in charge |
Qualification | flight attendant : currently qualified |
Events | |
Anomaly | cabin event : passenger misconduct non adherence : company policies non adherence : far non adherence : published procedure other anomaly |
Independent Detector | other other : cab 1 |
Consequence | Other |
Supplementary | |
Problem Areas | Passenger Human Performance |
Primary Problem | Passenger Human Performance |
Narrative:
Passenger was told that smoking was not allowed. Passenger went into aft lavatory and smoked anyway. When she came out she said it was 'no big deal,' she did it on her last flight. The only way to stop this is for security to actually meet the flts when they arrive. Too often the passenger just walks off the aircraft with no penalty because security and airport manager do not enforce the law. Callback conversation with reporter revealed the following information: the reporter stated that she doesn't know if the captain called for security to meet the flight, however, the purser gave the passenger passport to the ground agents upon arrival. She knows of no further consequences.
Original NASA ASRS Text
Title: CABIN ATTENDANT RPT. B727, MIA-SDQ. PAX SMOKED IN LAVATORY DESPITE BEING TOLD SHE COULDN'T PURSER HANDED PAX PASSPORT TO GATE AGENTS IN SANTA DOMINGO.
Narrative: PAX WAS TOLD THAT SMOKING WAS NOT ALLOWED. PAX WENT INTO AFT LAVATORY AND SMOKED ANYWAY. WHEN SHE CAME OUT SHE SAID IT WAS 'NO BIG DEAL,' SHE DID IT ON HER LAST FLT. THE ONLY WAY TO STOP THIS IS FOR SECURITY TO ACTUALLY MEET THE FLTS WHEN THEY ARRIVE. TOO OFTEN THE PAX JUST WALKS OFF THE ACFT WITH NO PENALTY BECAUSE SECURITY AND ARPT MGR DO NOT ENFORCE THE LAW. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: THE RPTR STATED THAT SHE DOESN'T KNOW IF THE CAPT CALLED FOR SECURITY TO MEET THE FLT, HOWEVER, THE PURSER GAVE THE PAX PASSPORT TO THE GND AGENTS UPON ARR. SHE KNOWS OF NO FURTHER CONSEQUENCES.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.