A DC9 PIC report on unexpected and uncoord aircraft movement at the gate during the arrival parking ...

Attributes
ACN	457894
Time
Date	199912
Day	Tue
Local Time Of Day	1801 To 2400
Place
Locale Reference	airport : mdw.airport
State Reference	IL
Altitude	agl single value : 0
Environment
Flight Conditions	VMC
Light	Night
Aircraft 1
Controlling Facilities	tower : mke.tower
Operator	common carrier : air carrier
Make Model Name	DC-9 30
Operating Under FAR Part	Part 121
Flight Phase	ground : parked
Flight Plan	None
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp pilot : multi engine
Experience	flight time last 90 days : 270 flight time total : 9000 flight time type : 3100
ASRS Report	457894
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : commercial pilot : multi engine pilot : instrument
Events
Anomaly	cabin event other non adherence : company policies non adherence : far other anomaly other
Independent Detector	other flight crewa
Resolutory Action	none taken : insufficient time
Consequence	other
Supplementary
Problem Areas	Company Passenger Human Performance Maintenance Human Performance Flight Crew Human Performance
Primary Problem	Maintenance Human Performance

Narrative:

During taxi in to gate area, marshaller directed aircraft into parking area, then signaled captain to stop and set brakes. Captain did so and secured both engines and released brakes upon signal from marshaller. Captain/first officer completed parking checklist. Jetway driver was unsuccessful in positioning jetway to main cabin door, and indicated to captain and marshaller that aircraft needed to be moved forward another 1-2 ft. As captain made PA announcement to flight attendants and customers advising of situation and directing everyone to take nearest seat and fasten seatbelt, the ramp crew attached tow bar and connected the tug, then spontaneously without plugging in a headset, without any hand signals to cockpit, without any coordination, and without any clearance/acknowledgement from flight deck crew they removed chocks and pulled aircraft forward. Needless to say, numerous customers had not yet taken a seat, and lead flight attendant had not yet reported 'cabin ready' to captain. The movement totally surprised flight crew. Due to improper adherence to established aircraft handling procedures the potential for property damage or personal injury was very real. Captain discussed event with ramp supervisor and on-duty station supervisor. Captain counseled ramp supervisor about the unprofessional/unsafe evolution. Remedial training may be in order to prevent future occurrences.

Original NASA ASRS Text

Title: A DC9 PIC RPT ON UNEXPECTED AND UNCOORD ACFT MOVEMENT AT THE GATE DURING THE ARR PARKING PROC WHILE PAX WERE STILL STANDING. MDW, IL.

Narrative: DURING TAXI IN TO GATE AREA, MARSHALLER DIRECTED ACFT INTO PARKING AREA, THEN SIGNALED CAPT TO STOP AND SET BRAKES. CAPT DID SO AND SECURED BOTH ENGS AND RELEASED BRAKES UPON SIGNAL FROM MARSHALLER. CAPT/FO COMPLETED PARKING CHKLIST. JETWAY DRIVER WAS UNSUCCESSFUL IN POSITIONING JETWAY TO MAIN CABIN DOOR, AND INDICATED TO CAPT AND MARSHALLER THAT ACFT NEEDED TO BE MOVED FORWARD ANOTHER 1-2 FT. AS CAPT MADE PA ANNOUNCEMENT TO FLT ATTENDANTS AND CUSTOMERS ADVISING OF SIT AND DIRECTING EVERYONE TO TAKE NEAREST SEAT AND FASTEN SEATBELT, THE RAMP CREW ATTACHED TOW BAR AND CONNECTED THE TUG, THEN SPONTANEOUSLY WITHOUT PLUGGING IN A HEADSET, WITHOUT ANY HAND SIGNALS TO COCKPIT, WITHOUT ANY COORD, AND WITHOUT ANY CLRNC/ACKNOWLEDGEMENT FROM FLT DECK CREW THEY REMOVED CHOCKS AND PULLED ACFT FORWARD. NEEDLESS TO SAY, NUMEROUS CUSTOMERS HAD NOT YET TAKEN A SEAT, AND LEAD FLT ATTENDANT HAD NOT YET RPTED 'CABIN READY' TO CAPT. THE MOVEMENT TOTALLY SURPRISED FLC. DUE TO IMPROPER ADHERENCE TO ESTABLISHED ACFT HANDLING PROCS THE POTENTIAL FOR PROPERTY DAMAGE OR PERSONAL INJURY WAS VERY REAL. CAPT DISCUSSED EVENT WITH RAMP SUPVR AND ON-DUTY STATION SUPVR. CAPT COUNSELED RAMP SUPVR ABOUT THE UNPROFESSIONAL/UNSAFE EVOLUTION. REMEDIAL TRAINING MAY BE IN ORDER TO PREVENT FUTURE OCCURRENCES.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

A DC9 PIC report on unexpected and uncoord aircraft movement at the gate during the arrival parking procedure while passenger were still standing. Mdw, il.