Cabin attendant report, B767, lax-jfk, passenger landed in lavatory, refused to come out after plane had stopped. Detained by FAA and police and released.

Home

Browse by month

Random

Latest

About

Contact

Attributes
ACN	459308
Time
Date	199912
Day	Sat
Local Time Of Day	1201 To 1800
Place
Locale Reference	atc facility : jfk.tower
State Reference	NY
Environment
Light	Daylight
Aircraft 1
Controlling Facilities	tower : jfk.tower
Operator	common carrier : air carrier
Make Model Name	B767 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Flight Phase	descent : approach ground : taxi landing other
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty oversight : flight attendant in charge
Qualification	flight attendant : currently qualified flight attendant aircraft qualified on : 5
Experience	flight attendant time airline total : 8 flight attendant time total : 8 flight attendant time type : 85
ASRS Report	459368
Person 2
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	flight attendant : currently qualified
Events
Anomaly	cabin event : passenger misconduct non adherence : published procedure non adherence : company policies non adherence : far
Independent Detector	other other : 1
Resolutory Action	other
Consequence	Other
Supplementary
Problem Areas	Passenger Human Performance
Primary Problem	Passenger Human Performance

Narrative:

Passenger locked himself in aft lavatory during landing. He refused to come out. Flight attendant could not gain access, because he was holding door. The passenger began to chant 'kingdom, power, glory' at time we were at final, so I notified cockpit after we braked and it was safe to get up and give them information. New york city police met flight. The passenger came out after we had stopped and told a flight attendant he was scared. The passenger was questioned by police. He was a 19 yr old male. His parents were notified. After about 45 mins of questioning, he was released by soc [airline's security operations] and FAA. Passenger was released to his own custody. Callback conversation with reporter revealed the following information: the reporter said that she was the purser, so she hadn't seen the boy until after they landed and he had come out of the lavatory. The boy seemed to be either retarded or slow and appeared to be a runaway, because he had no luggage. The police and the FAA contacted the boy's uncle, and after talking to him, they released him.

Original NASA ASRS Text

Title: CABIN ATTENDANT RPT, B767, LAX-JFK, PAX LANDED IN LAVATORY, REFUSED TO COME OUT AFTER PLANE HAD STOPPED. DETAINED BY FAA AND POLICE AND RELEASED.

Narrative: PAX LOCKED HIMSELF IN AFT LAVATORY DURING LNDG. HE REFUSED TO COME OUT. FLT ATTENDANT COULD NOT GAIN ACCESS, BECAUSE HE WAS HOLDING DOOR. THE PAX BEGAN TO CHANT 'KINGDOM, PWR, GLORY' AT TIME WE WERE AT FINAL, SO I NOTIFIED COCKPIT AFTER WE BRAKED AND IT WAS SAFE TO GET UP AND GIVE THEM INFO. NEW YORK CITY POLICE MET FLT. THE PAX CAME OUT AFTER WE HAD STOPPED AND TOLD A FLT ATTENDANT HE WAS SCARED. THE PAX WAS QUESTIONED BY POLICE. HE WAS A 19 YR OLD MALE. HIS PARENTS WERE NOTIFIED. AFTER ABOUT 45 MINS OF QUESTIONING, HE WAS RELEASED BY SOC [AIRLINE'S SECURITY OPS] AND FAA. PAX WAS RELEASED TO HIS OWN CUSTODY. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: THE RPTR SAID THAT SHE WAS THE PURSER, SO SHE HADN'T SEEN THE BOY UNTIL AFTER THEY LANDED AND HE HAD COME OUT OF THE LAVATORY. THE BOY SEEMED TO BE EITHER RETARDED OR SLOW AND APPEARED TO BE A RUNAWAY, BECAUSE HE HAD NO LUGGAGE. THE POLICE AND THE FAA CONTACTED THE BOY'S UNCLE, AND AFTER TALKING TO HIM, THEY RELEASED HIM.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.