Narrative:

Deicing required at rdu due to snow/ice accumulation on aircraft. Because of low pressure of deicing truck, it took 1 hour to deice aircraft. If it had not stopped snowing, it would have been impossible to take off. Flight crew was informed aircraft clean and clear of snow and ice after deicing procedures. After takeoff at 1000 ft AGL, received report from tower that another air carrier reported we had snow adhering to our fuselage. Recommend: air carrier needs to get another deicing truck that puts out more pressure and needs to retrain their deicing crews to accurately report the condition of aircraft after deicing. Callback conversation with reporter revealed the following information: reporter stated that he had submitted 2 different operational company reports to alert his company with regard to the inadequate deicing equipment problem and the observation made by another air carrier crew. He stated further that since the airport is so far south for continued ice and snow, that his company has been complacent in assuring that the deice equipment is more effective. He further stated that he learned that his company's deicing ground crew is used to train the deice crews of another airline operator. This other airline uses much more effective deicing equipment. He believes that his company has initiated procuring more effective equipment after his reported experience.

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Original NASA ASRS Text

Title: FLC OF A DC9 IS NOTIFIED, THROUGH THE TWR, THAT ANOTHER ACR FLC OBSERVED SNOW ADHERING TO THEIR FUSELAGE.

Narrative: DEICING REQUIRED AT RDU DUE TO SNOW/ICE ACCUMULATION ON ACFT. BECAUSE OF LOW PRESSURE OF DEICING TRUCK, IT TOOK 1 HR TO DEICE ACFT. IF IT HAD NOT STOPPED SNOWING, IT WOULD HAVE BEEN IMPOSSIBLE TO TAKE OFF. FLC WAS INFORMED ACFT CLEAN AND CLR OF SNOW AND ICE AFTER DEICING PROCS. AFTER TKOF AT 1000 FT AGL, RECEIVED RPT FROM TWR THAT ANOTHER ACR RPTED WE HAD SNOW ADHERING TO OUR FUSELAGE. RECOMMEND: ACR NEEDS TO GET ANOTHER DEICING TRUCK THAT PUTS OUT MORE PRESSURE AND NEEDS TO RETRAIN THEIR DEICING CREWS TO ACCURATELY RPT THE CONDITION OF ACFT AFTER DEICING. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: RPTR STATED THAT HE HAD SUBMITTED 2 DIFFERENT OPERATIONAL COMPANY RPTS TO ALERT HIS COMPANY WITH REGARD TO THE INADEQUATE DEICING EQUIP PROB AND THE OBSERVATION MADE BY ANOTHER ACR CREW. HE STATED FURTHER THAT SINCE THE ARPT IS SO FAR S FOR CONTINUED ICE AND SNOW, THAT HIS COMPANY HAS BEEN COMPLACENT IN ASSURING THAT THE DEICE EQUIP IS MORE EFFECTIVE. HE FURTHER STATED THAT HE LEARNED THAT HIS COMPANY'S DEICING GND CREW IS USED TO TRAIN THE DEICE CREWS OF ANOTHER AIRLINE OPERATOR. THIS OTHER AIRLINE USES MUCH MORE EFFECTIVE DEICING EQUIP. HE BELIEVES THAT HIS COMPANY HAS INITIATED PROCURING MORE EFFECTIVE EQUIP AFTER HIS RPTED EXPERIENCE.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.