Pilot report, B737. Severe turbulence. Captain told cabin attendant to remain seated. Non adherence. Cabin attendant injury. Land in pueblo. Maintenance inspection. Log sign off, error.

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Attributes
ACN	463298
Time
Date	200002
Day	Sat
Local Time Of Day	1201 To 1800
Place
State Reference	CO
Altitude	msl bound lower : 18000 msl bound upper : 18000
Environment
Flight Conditions	IMC
Weather Elements	Turbulence
Light	Daylight
Aircraft 1
Controlling Facilities	artcc : zdv.artcc
Operator	common carrier : air carrier
Make Model Name	B737 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
Experience	flight time last 90 days : 250 flight time total : 15000 flight time type : 12000
ASRS Report	463298
Person 2
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	flight attendant : currently qualified
Events
Anomaly	cabin event other inflight encounter : turbulence non adherence : published procedure non adherence : company policies non adherence : far
Independent Detector	other flight crewa other other : cab #1
Resolutory Action	flight crew : landed in emergency condition
Consequence	other other
Factors
Maintenance	performance deficiency : logbook entry
Supplementary
Problem Areas	Flight Crew Human Performance Maintenance Human Performance Cabin Crew Human Performance Aircraft
Primary Problem	Cabin Crew Human Performance

Narrative:

A flight attendant was injured because she did not follow instructions to remain seated. Once on the ground, severe turbulence description was written in the logbook. I had to use two separate log pages to write the narrative. When the mechanics completed the inspection, they only signed off one of the log pages and we only discovered they missed the other, when we were airborne on our return to phx. However, the second page was referenced to the previous page via log number. Maintenance supervisor signed off the second page in phx.

Original NASA ASRS Text

Title: PLT RPT, B737. SEVERE TURB. CAPT TOLD CABIN ATTENDANT TO REMAIN SEATED. NON ADHERENCE. CABIN ATTENDANT INJURY. LAND IN PUEBLO. MAINT INSPECTION. LOG SIGN OFF, ERROR.

Narrative: A FLT ATTENDANT WAS INJURED BECAUSE SHE DID NOT FOLLOW INSTRUCTIONS TO REMAIN SEATED. ONCE ON THE GND, SEVERE TURB DESCRIPTION WAS WRITTEN IN THE LOGBOOK. I HAD TO USE TWO SEPARATE LOG PAGES TO WRITE THE NARRATIVE. WHEN THE MECHS COMPLETED THE INSPECTION, THEY ONLY SIGNED OFF ONE OF THE LOG PAGES AND WE ONLY DISCOVERED THEY MISSED THE OTHER, WHEN WE WERE AIRBORNE ON OUR RETURN TO PHX. HOWEVER, THE SECOND PAGE WAS REFED TO THE PREVIOUS PAGE VIA LOG NUMBER. MAINT SUPVR SIGNED OFF THE SECOND PAGE IN PHX.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.