A B767-er flight crew discovers that their aircraft's zero fuel weight was incorrect upon arrival at...

Attributes
ACN	463490
Time
Date	200002
Day	Thu
Local Time Of Day	1201 To 1800
Place
Locale Reference	airport : phl.airport
State Reference	PA
Altitude	agl single value : 0
Environment
Light	Daylight
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	B767-300 and 300 ER
Operating Under FAR Part	Part 121
Flight Phase	ground : parked
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : first officer observation : company check pilot oversight : pic
Qualification	pilot : multi engine pilot : instrument pilot : commercial pilot : cfi pilot : atp pilot : flight engineer
Experience	flight time last 90 days : 190 flight time total : 16000 flight time type : 3000
ASRS Report	463490
Person 2
Affiliation	company : air carrier
Function	flight crew : captain instruction : trainee
Qualification	pilot : atp
Experience	flight time last 90 days : 20 flight time total : 8000 flight time type : 15
Events
Anomaly	aircraft equipment problem : less severe non adherence : far non adherence : company policies other anomaly other
Independent Detector	other flight crewa
Resolutory Action	none taken : detected after the fact
Consequence	other Other
Supplementary
Problem Areas	Flight Crew Human Performance Aircraft Company
Primary Problem	Company

Narrative:

Flew from jfk to phl and expected to return phl-jfk later. After arrival I discovered that the galleys were missing all the catering equipment except the beverage carts. I reported this to the dispatcher for him to forward to load planning for the return trip. They made the necessary calculations for the return trip and the difference was 4800 pounds. This means we were 4800 pounds lighter than we reported on the first leg of the trip. This is not a huge amount on a big aircraft, but did add a couple of KTS to the speeds, (approach and takeoff). The catering department was saving labor, not realizing this made a difference. The trip originates in england and returns, the phl portion is just a 'through' portion of the flight. (Man-jfk-phl-jfk-man.) no meals are boarded for the short leg to phl and back, but the equipment is part of the empty weight and must be accounted for if it is not onboard.

Original NASA ASRS Text

Title: A B767-ER FLC DISCOVERS THAT THEIR ACFT'S ZERO FUEL WT WAS INCORRECT UPON ARR AT PHL, PA.

Narrative: FLEW FROM JFK TO PHL AND EXPECTED TO RETURN PHL-JFK LATER. AFTER ARR I DISCOVERED THAT THE GALLEYS WERE MISSING ALL THE CATERING EQUIP EXCEPT THE BEVERAGE CARTS. I RPTED THIS TO THE DISPATCHER FOR HIM TO FORWARD TO LOAD PLANNING FOR THE RETURN TRIP. THEY MADE THE NECESSARY CALCULATIONS FOR THE RETURN TRIP AND THE DIFFERENCE WAS 4800 LBS. THIS MEANS WE WERE 4800 LBS LIGHTER THAN WE RPTED ON THE FIRST LEG OF THE TRIP. THIS IS NOT A HUGE AMOUNT ON A BIG ACFT, BUT DID ADD A COUPLE OF KTS TO THE SPDS, (APCH AND TKOF). THE CATERING DEPT WAS SAVING LABOR, NOT REALIZING THIS MADE A DIFFERENCE. THE TRIP ORIGINATES IN ENGLAND AND RETURNS, THE PHL PORTION IS JUST A 'THROUGH' PORTION OF THE FLT. (MAN-JFK-PHL-JFK-MAN.) NO MEALS ARE BOARDED FOR THE SHORT LEG TO PHL AND BACK, BUT THE EQUIP IS PART OF THE EMPTY WT AND MUST BE ACCOUNTED FOR IF IT IS NOT ONBOARD.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

A B767-er flight crew discovers that their aircraft's zero fuel weight was incorrect upon arrival at phl, PA.