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|
Attributes | |
ACN | 466558 |
Time | |
Date | 200003 |
Day | Thu |
Local Time Of Day | 1801 To 2400 |
Place | |
Locale Reference | atc facility : n90.tracon |
State Reference | NY |
Altitude | msl single value : 10000 |
Environment | |
Weather Elements | Turbulence |
Light | Night |
Aircraft 1 | |
Controlling Facilities | tracon : n90.tracon tracon : o90.tracon |
Operator | common carrier : air carrier |
Make Model Name | MD-80 Series (DC-9-80) Undifferentiated or Other Model |
Operating Under FAR Part | Part 121 |
Flight Phase | descent : approach |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty |
Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 9 |
Experience | flight attendant time airline total : 1 flight attendant time total : 1 flight attendant time type : 20 |
ASRS Report | 466558 |
Person 2 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty oversight : flight attendant in charge |
Qualification | flight attendant : currently qualified |
Events | |
Anomaly | cabin event other inflight encounter : turbulence non adherence : clearance non adherence other other anomaly other anomaly other |
Independent Detector | atc equipment : conflict alert aircraft equipment : tcas aircraft equipment other aircraft equipment : 1 cab sent to hospital |
Supplementary | |
Problem Areas | Cabin Crew Human Performance Flight Crew Human Performance Weather |
Primary Problem | Weather |
Narrative:
Every passenger had their seat belt fastened. Most were asleep. I went back to my galley and secured everything early. The other 2 flight attendants came to the aft galley as well. I answered a phone call from the captain. He informed me that we were going to experience turbulence and that we should prepare the cabin for arrival early. He also said that we were approximately 10000 ft and to relay the message to the other flight attendants, which I immediately did. Less than 1 min after phone call from cockpit, we experienced one very large jolt. I was squatting next to the last passenger on the plane. I was instantly slammed against the overhead bin and ceiling -- face first. I landed in passenger's lap, laying across the armrests, where I stayed for a moment while I assessed what was going on. I observed flight attendant #1 holding her head and neck (she had been standing at the time). Flight attendant #4 looked ok, but scared. She injured her leg. My eye was swelling and I had blood in my mouth. All passenger were calm and fine. Flight attendant #1 informed cockpit that we were injured. Captain ordered paramedics to meet us on arrival. We landed soon. The paramedics and police entered immediately through the tail cone exit. After all passenger deplaned the captain and first officer came back to join us. After giving reports, flight attendant #1 went to the hospital for x-rays. After laying down in bed, I discovered more bumps and bruises to my shoulder and hip. The only way that I could see that injury would have been avoided, is if we had seated within 10-30 seconds after phone call. If flight attendant #1 had known that it was coming that fast, she could have given PA strapped into the jump seat. Flight attendant #4 and I (flight attendant #2) could have done the same by taking our jump seats immediately. All passenger were unharmed.
Original NASA ASRS Text
Title: CABIN ATTENDANT RPT, MD80, ORD-LGA. SUDDEN SEVERE TURB ON APCH. ALL FLT ATTENDANTS WERE INJURED. PARAMEDICS AND POLICE MET FLT.
Narrative: EVERY PAX HAD THEIR SEAT BELT FASTENED. MOST WERE ASLEEP. I WENT BACK TO MY GALLEY AND SECURED EVERYTHING EARLY. THE OTHER 2 FLT ATTENDANTS CAME TO THE AFT GALLEY AS WELL. I ANSWERED A PHONE CALL FROM THE CAPT. HE INFORMED ME THAT WE WERE GOING TO EXPERIENCE TURB AND THAT WE SHOULD PREPARE THE CABIN FOR ARR EARLY. HE ALSO SAID THAT WE WERE APPROX 10000 FT AND TO RELAY THE MESSAGE TO THE OTHER FLT ATTENDANTS, WHICH I IMMEDIATELY DID. LESS THAN 1 MIN AFTER PHONE CALL FROM COCKPIT, WE EXPERIENCED ONE VERY LARGE JOLT. I WAS SQUATTING NEXT TO THE LAST PAX ON THE PLANE. I WAS INSTANTLY SLAMMED AGAINST THE OVERHEAD BIN AND CEILING -- FACE FIRST. I LANDED IN PAX'S LAP, LAYING ACROSS THE ARMRESTS, WHERE I STAYED FOR A MOMENT WHILE I ASSESSED WHAT WAS GOING ON. I OBSERVED FLT ATTENDANT #1 HOLDING HER HEAD AND NECK (SHE HAD BEEN STANDING AT THE TIME). FLT ATTENDANT #4 LOOKED OK, BUT SCARED. SHE INJURED HER LEG. MY EYE WAS SWELLING AND I HAD BLOOD IN MY MOUTH. ALL PAX WERE CALM AND FINE. FLT ATTENDANT #1 INFORMED COCKPIT THAT WE WERE INJURED. CAPT ORDERED PARAMEDICS TO MEET US ON ARR. WE LANDED SOON. THE PARAMEDICS AND POLICE ENTERED IMMEDIATELY THROUGH THE TAIL CONE EXIT. AFTER ALL PAX DEPLANED THE CAPT AND FO CAME BACK TO JOIN US. AFTER GIVING RPTS, FLT ATTENDANT #1 WENT TO THE HOSPITAL FOR X-RAYS. AFTER LAYING DOWN IN BED, I DISCOVERED MORE BUMPS AND BRUISES TO MY SHOULDER AND HIP. THE ONLY WAY THAT I COULD SEE THAT INJURY WOULD HAVE BEEN AVOIDED, IS IF WE HAD SEATED WITHIN 10-30 SECONDS AFTER PHONE CALL. IF FLT ATTENDANT #1 HAD KNOWN THAT IT WAS COMING THAT FAST, SHE COULD HAVE GIVEN PA STRAPPED INTO THE JUMP SEAT. FLT ATTENDANT #4 AND I (FLT ATTENDANT #2) COULD HAVE DONE THE SAME BY TAKING OUR JUMP SEATS IMMEDIATELY. ALL PAX WERE UNHARMED.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.