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Cabin attendant report, B757, bogota, columbia-mia. Severe turbulence, cabin attendant injured. No warning in preflight briefing. Safety improvement suggestion.
| Attributes | |
| ACN | 468517 |
| Time | |
| Date | 200002 |
| Day | Thu |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| State Reference | FO |
| Environment | |
| Flight Conditions | VMC |
| Weather Elements | Turbulence |
| Light | Daylight |
| Aircraft 1 | |
| Make Model Name | B757 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | cruise : level |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 8 |
| ASRS Report | 468517 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty flight crew : captain oversight : pic |
| Qualification | flight attendant : currently qualified |
| Events | |
| Anomaly | cabin event other inflight encounter : weather inflight encounter : turbulence non adherence : published procedure |
| Independent Detector | other other : cab #1 |
| Resolutory Action | none taken : anomaly accepted |
| Consequence | other |
| Supplementary | |
| Problem Areas | Flight Crew Human Performance Cabin Crew Human Performance Weather |
| Primary Problem | Weather |
Narrative:
During beverage service, it was moderately turbulent. Fasten seatbelt sign was on. We encountered severe turbulence whereas I landed on the floor on my back. When I got up, I was in moderate back pain. All the flight attendants returned the carts to the galleys, and took their jump seats for the next 10-15 mins, then returned to duties. Although the captain did brief about a 'bumpy ride,' he didn't give any other warnings to passenger and crew. If awareness of aft cabin conditions are given to the cockpit (maybe a device), maybe they can be more empathetic and proactive to prevent injuries. The cockpit has no awareness of how bumpy the aft of B757/767 A300/B737 can be in comparison to their cabin.
Original NASA ASRS Text
Title: CABIN ATTENDANT RPT, B757, BOGOTA, COLUMBIA-MIA. SEVERE TURB, CABIN ATTENDANT INJURED. NO WARNING IN PREFLT BRIEFING. SAFETY IMPROVEMENT SUGGESTION.
Narrative: DURING BEVERAGE SVC, IT WAS MODERATELY TURBULENT. FASTEN SEATBELT SIGN WAS ON. WE ENCOUNTERED SEVERE TURB WHEREAS I LANDED ON THE FLOOR ON MY BACK. WHEN I GOT UP, I WAS IN MODERATE BACK PAIN. ALL THE FLT ATTENDANTS RETURNED THE CARTS TO THE GALLEYS, AND TOOK THEIR JUMP SEATS FOR THE NEXT 10-15 MINS, THEN RETURNED TO DUTIES. ALTHOUGH THE CAPT DID BRIEF ABOUT A 'BUMPY RIDE,' HE DIDN'T GIVE ANY OTHER WARNINGS TO PAX AND CREW. IF AWARENESS OF AFT CABIN CONDITIONS ARE GIVEN TO THE COCKPIT (MAYBE A DEVICE), MAYBE THEY CAN BE MORE EMPATHETIC AND PROACTIVE TO PREVENT INJURIES. THE COCKPIT HAS NO AWARENESS OF HOW BUMPY THE AFT OF B757/767 A300/B737 CAN BE IN COMPARISON TO THEIR CABIN.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.