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|
Attributes | |
ACN | 468521 |
Time | |
Date | 200003 |
Day | Sat |
Local Time Of Day | 0601 To 1200 |
Place | |
Locale Reference | atc facility : zmp.artcc |
State Reference | MN |
Environment | |
Light | Daylight |
Aircraft 1 | |
Controlling Facilities | artcc : zmp.artcc |
Operator | common carrier : air carrier |
Make Model Name | B737 Undifferentiated or Other Model |
Operating Under FAR Part | Part 121 |
Flight Phase | cruise : level |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty |
Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 7 |
Experience | flight attendant time airline total : 8.75 flight attendant time total : 8.75 flight attendant time type : 70 |
ASRS Report | 468521 |
Person 2 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty |
Qualification | flight attendant : currently qualified |
Events | |
Anomaly | cabin event : passenger misconduct cabin event other non adherence : published procedure non adherence : company policies non adherence : published procedure |
Independent Detector | other other : cab #2 |
Resolutory Action | other |
Consequence | other Other |
Supplementary | |
Problem Areas | Passenger Human Performance |
Primary Problem | Passenger Human Performance |
Narrative:
2 male passenger seated in aft section of coach observed to be viewing pornographic material by flight attendant #2. (Though I was on the cart with her, I did not actually see the magazine, as I was on the other end.) she asked them to put this away, as it was inappropriate on an airplane. A male passenger across the aisle volunteered to her that he also found it offensive. They argued with her briefly about this and made it clear they weren't happy about it, but put it away. They made several snide and provoking comments in the next hour, which we largely ignored. We were picking up the styrofoam baskets in which breakfast was served, when another male passenger (same one who took offense to their magazine) quietly pointed out something on the baskets. On one, they had made a graphic drawing of male anatomy. On the other, they wrote 'air carrier X sucks it.' flight attendant #2 carried these to the captain, who came back to talk to the passenger involved. Prior to that, I told them after seeing the baskets, quietly and calmly, that there were expected rules of behavior on airplanes and that it was in their best interest to abide by these. As captain yy turned to walk away, one of the passenger called him a 'jackass.' upon landing, the incident was briefly described to the gate agent by flight attendant #2, who also showed her the baskets. The gate agent, apparently, contacted customer service and I was later told that they were refused further travel on to their connecting flight, because of 'sexual harassment.'
Original NASA ASRS Text
Title: CABIN ATTENDANT RPT, B737, ORD-SJC. 2 MALE PAX DISPLAYED PORNOGRAPHIC MAGAZINE TO EVERYONE, PUT PORNOGRAPHIC DRAWINGS ON PICKUP TRAYS. VERBAL, SEXUAL ASSAULT OF CREW.
Narrative: 2 MALE PAX SEATED IN AFT SECTION OF COACH OBSERVED TO BE VIEWING PORNOGRAPHIC MATERIAL BY FLT ATTENDANT #2. (THOUGH I WAS ON THE CART WITH HER, I DID NOT ACTUALLY SEE THE MAGAZINE, AS I WAS ON THE OTHER END.) SHE ASKED THEM TO PUT THIS AWAY, AS IT WAS INAPPROPRIATE ON AN AIRPLANE. A MALE PAX ACROSS THE AISLE VOLUNTEERED TO HER THAT HE ALSO FOUND IT OFFENSIVE. THEY ARGUED WITH HER BRIEFLY ABOUT THIS AND MADE IT CLR THEY WEREN'T HAPPY ABOUT IT, BUT PUT IT AWAY. THEY MADE SEVERAL SNIDE AND PROVOKING COMMENTS IN THE NEXT HR, WHICH WE LARGELY IGNORED. WE WERE PICKING UP THE STYROFOAM BASKETS IN WHICH BREAKFAST WAS SERVED, WHEN ANOTHER MALE PAX (SAME ONE WHO TOOK OFFENSE TO THEIR MAGAZINE) QUIETLY POINTED OUT SOMETHING ON THE BASKETS. ON ONE, THEY HAD MADE A GRAPHIC DRAWING OF MALE ANATOMY. ON THE OTHER, THEY WROTE 'ACR X SUCKS IT.' FLT ATTENDANT #2 CARRIED THESE TO THE CAPT, WHO CAME BACK TO TALK TO THE PAX INVOLVED. PRIOR TO THAT, I TOLD THEM AFTER SEEING THE BASKETS, QUIETLY AND CALMLY, THAT THERE WERE EXPECTED RULES OF BEHAVIOR ON AIRPLANES AND THAT IT WAS IN THEIR BEST INTEREST TO ABIDE BY THESE. AS CAPT YY TURNED TO WALK AWAY, ONE OF THE PAX CALLED HIM A 'JACKASS.' UPON LNDG, THE INCIDENT WAS BRIEFLY DESCRIBED TO THE GATE AGENT BY FLT ATTENDANT #2, WHO ALSO SHOWED HER THE BASKETS. THE GATE AGENT, APPARENTLY, CONTACTED CUSTOMER SVC AND I WAS LATER TOLD THAT THEY WERE REFUSED FURTHER TRAVEL ON TO THEIR CONNECTING FLT, BECAUSE OF 'SEXUAL HARASSMENT.'
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.