Narrative:

The FAA has implemented a new LOA between ZJX and jax approach without providing the appropriate computer automation to support the new agreement. Consequently, automated handoffs flash to the wrong sectors within jax approach from ZJX and internal jax approach boundaries are not correctly depicted on the ZJX radar scopes. FAA needs to insure automation is correct to support safe a system usage. Callback conversation with reporter revealed the following information: reporter states problem began in 1997 when gainesville, fl, obtained terminal radar. When this happened, airspace was xferred from ZJX to jax. The reporter advised that within days of the new airspace implementation, controller's determined that automation did not support new jax sector airspace confign changes. ZJX controllers frequently have to back coordination with jax TRACON to confirm the automated handoff has been accepted at the intended control sector. The controllers cannot 'direct' handoffs to the appropriate jax sector because the automation program overrides the controller's input, directing the handoff to the 'logical' control sector. ZJX provides handoffs to 8 jax sectors. The reporter advised he was aware of at least 1 ucr initiated by natca. He also advised that an incorrect jax boundary depiction at ZJX had been corrected within the last couple weeks.

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Original NASA ASRS Text

Title: ZJX CTLR CONCERNED WITH LOA IMPLEMENTATION CHANGING ZJX AND JAX TRACON AIRSPACE AND ASSOCIATED AUTOMATION PROBS.

Narrative: THE FAA HAS IMPLEMENTED A NEW LOA BTWN ZJX AND JAX APCH WITHOUT PROVIDING THE APPROPRIATE COMPUTER AUTOMATION TO SUPPORT THE NEW AGREEMENT. CONSEQUENTLY, AUTOMATED HDOFS FLASH TO THE WRONG SECTORS WITHIN JAX APCH FROM ZJX AND INTERNAL JAX APCH BOUNDARIES ARE NOT CORRECTLY DEPICTED ON THE ZJX RADAR SCOPES. FAA NEEDS TO INSURE AUTOMATION IS CORRECT TO SUPPORT SAFE A SYS USAGE. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: RPTR STATES PROB BEGAN IN 1997 WHEN GAINESVILLE, FL, OBTAINED TERMINAL RADAR. WHEN THIS HAPPENED, AIRSPACE WAS XFERRED FROM ZJX TO JAX. THE RPTR ADVISED THAT WITHIN DAYS OF THE NEW AIRSPACE IMPLEMENTATION, CTLR'S DETERMINED THAT AUTOMATION DID NOT SUPPORT NEW JAX SECTOR AIRSPACE CONFIGN CHANGES. ZJX CTLRS FREQUENTLY HAVE TO BACK COORD WITH JAX TRACON TO CONFIRM THE AUTOMATED HDOF HAS BEEN ACCEPTED AT THE INTENDED CTL SECTOR. THE CTLRS CANNOT 'DIRECT' HDOFS TO THE APPROPRIATE JAX SECTOR BECAUSE THE AUTOMATION PROGRAM OVERRIDES THE CTLR'S INPUT, DIRECTING THE HDOF TO THE 'LOGICAL' CTL SECTOR. ZJX PROVIDES HDOFS TO 8 JAX SECTORS. THE RPTR ADVISED HE WAS AWARE OF AT LEAST 1 UCR INITIATED BY NATCA. HE ALSO ADVISED THAT AN INCORRECT JAX BOUNDARY DEPICTION AT ZJX HAD BEEN CORRECTED WITHIN THE LAST COUPLE WKS.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.