37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 471261 |
Time | |
Date | 200003 |
Day | Wed |
Local Time Of Day | 0601 To 1200 |
Place | |
Locale Reference | atc facility : ztl.artcc |
State Reference | GA |
Altitude | msl bound lower : 29000 msl bound upper : 32000 |
Environment | |
Light | Daylight |
Aircraft 1 | |
Controlling Facilities | artcc : ztl.artcc |
Operator | common carrier : air carrier |
Make Model Name | B757-200 |
Operating Under FAR Part | Part 121 |
Flight Phase | cruise : level ground : parked |
Flight Plan | IFR |
Aircraft 2 | |
Controlling Facilities | artcc : ztl.artcc |
Operator | general aviation : corporate |
Make Model Name | Gates Learjet Corp Undifferentiated or Other Model |
Operating Under FAR Part | Part 91 |
Flight Phase | cruise : level |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty |
Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 6 |
Experience | flight attendant time airline total : 13 flight attendant time total : 13 flight attendant time type : 10 |
ASRS Report | 471261 |
Person 2 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty |
Qualification | flight attendant : currently qualified |
Events | |
Anomaly | conflict : airborne critical non adherence : required legal separation non adherence : far |
Independent Detector | other controllera other flight crewa |
Resolutory Action | controller : issued advisory flight crew : took evasive action flight crew : exited adverse environment flight crew : took precautionary avoidance action |
Consequence | other other |
Supplementary | |
Problem Areas | Flight Crew Human Performance |
Primary Problem | Flight Crew Human Performance |
Narrative:
As we were serving lunch and drinks in the aisle, we were all suddenly laid out on the floor, in the aisle of the aircraft. We had no idea how or why we were there. We found out shortly afterward that we had made a rapid ascension to avoid hitting a learjet head-on. Apparently, we were 7-14 seconds away from impact. The captain was going to make an emergency landing in atlanta, as all 5 of us (flight attendants) were hurt. We chose to continue to sju, as we were almost finished with our service, and would make it the rest of the way. I am most thankful that we ascended, rather than to descend, as we would most likely all have broken backs at the very least. I would like to know what happened in all truthfulness. We were told the learjet was flying at the wrong altitude and was arguing about his position with the air traffic controller. If so, I hope he has his license yanked! I have had my fair shore of 'incidents,' but this was by far the worst thing that I have been through in 13 yrs. It was extremely scary! I have faith in my company and the safety of our aircraft, but an incident like this leaves you very shaky, for it would have been totally out of our hands and control. Callback conversation with reporter revealed the following information: the reporter stated that the captain made an announcement for both passenger and cabin crew simultaneously, that they had been 7-14 seconds away from a collision. The copilot told the cabin crew in their debriefing that the learjet's altimeter was malfunctioning, but the lear pilot insisted to ATC that it was normal. ATC insisted he was at FL290 and the lear pilot said that he was at FL280, but the lear pilot kept arguing, saying that he knew the difference between FL280 and FL290. The cockpit computer on reporter's plane told the pilots to ascend 3000 ft. They did ascend 3000 ft in 30 seconds. A deadheading pilot in first class actually saw the learjet go underneath their wings. The cabin crew were all hurt, but didn't realize to what extent, because they were in an adrenaline rush. They all went to the hospital to be treated for back, knee and arm injuries, and deadheaded home the next day. The reporter said she has been severely traumatized by the incident. She sits on the jump seat and just cries when anything out of the ordinary happens on the plane. She cried constantly for a week after the incident.
Original NASA ASRS Text
Title: CABIN ATTENDANT RPT, B757, ORD-SJU. NMAC AT FL290 WITH LEARJET. CABIN ATTENDANT THROWN TO FLOOR AND INJURED. LEAR PLT, AT WRONG ALT, ARGUED WITH ATC. CABIN ATTENDANT TAKEN TO HOSPITAL IN SJU.
Narrative: AS WE WERE SERVING LUNCH AND DRINKS IN THE AISLE, WE WERE ALL SUDDENLY LAID OUT ON THE FLOOR, IN THE AISLE OF THE ACFT. WE HAD NO IDEA HOW OR WHY WE WERE THERE. WE FOUND OUT SHORTLY AFTERWARD THAT WE HAD MADE A RAPID ASCENSION TO AVOID HITTING A LEARJET HEAD-ON. APPARENTLY, WE WERE 7-14 SECONDS AWAY FROM IMPACT. THE CAPT WAS GOING TO MAKE AN EMER LNDG IN ATLANTA, AS ALL 5 OF US (FLT ATTENDANTS) WERE HURT. WE CHOSE TO CONTINUE TO SJU, AS WE WERE ALMOST FINISHED WITH OUR SVC, AND WOULD MAKE IT THE REST OF THE WAY. I AM MOST THANKFUL THAT WE ASCENDED, RATHER THAN TO DSND, AS WE WOULD MOST LIKELY ALL HAVE BROKEN BACKS AT THE VERY LEAST. I WOULD LIKE TO KNOW WHAT HAPPENED IN ALL TRUTHFULNESS. WE WERE TOLD THE LEARJET WAS FLYING AT THE WRONG ALT AND WAS ARGUING ABOUT HIS POS WITH THE AIR TFC CTLR. IF SO, I HOPE HE HAS HIS LICENSE YANKED! I HAVE HAD MY FAIR SHORE OF 'INCIDENTS,' BUT THIS WAS BY FAR THE WORST THING THAT I HAVE BEEN THROUGH IN 13 YRS. IT WAS EXTREMELY SCARY! I HAVE FAITH IN MY COMPANY AND THE SAFETY OF OUR ACFT, BUT AN INCIDENT LIKE THIS LEAVES YOU VERY SHAKY, FOR IT WOULD HAVE BEEN TOTALLY OUT OF OUR HANDS AND CTL. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: THE RPTR STATED THAT THE CAPT MADE AN ANNOUNCEMENT FOR BOTH PAX AND CABIN CREW SIMULTANEOUSLY, THAT THEY HAD BEEN 7-14 SECONDS AWAY FROM A COLLISION. THE COPLT TOLD THE CABIN CREW IN THEIR DEBRIEFING THAT THE LEARJET'S ALTIMETER WAS MALFUNCTIONING, BUT THE LEAR PLT INSISTED TO ATC THAT IT WAS NORMAL. ATC INSISTED HE WAS AT FL290 AND THE LEAR PLT SAID THAT HE WAS AT FL280, BUT THE LEAR PLT KEPT ARGUING, SAYING THAT HE KNEW THE DIFFERENCE BTWN FL280 AND FL290. THE COCKPIT COMPUTER ON RPTR'S PLANE TOLD THE PLTS TO ASCEND 3000 FT. THEY DID ASCEND 3000 FT IN 30 SECONDS. A DEADHEADING PLT IN FIRST CLASS ACTUALLY SAW THE LEARJET GO UNDERNEATH THEIR WINGS. THE CABIN CREW WERE ALL HURT, BUT DIDN'T REALIZE TO WHAT EXTENT, BECAUSE THEY WERE IN AN ADRENALINE RUSH. THEY ALL WENT TO THE HOSPITAL TO BE TREATED FOR BACK, KNEE AND ARM INJURIES, AND DEADHEADED HOME THE NEXT DAY. THE RPTR SAID SHE HAS BEEN SEVERELY TRAUMATIZED BY THE INCIDENT. SHE SITS ON THE JUMP SEAT AND JUST CRIES WHEN ANYTHING OUT OF THE ORDINARY HAPPENS ON THE PLANE. SHE CRIED CONSTANTLY FOR A WK AFTER THE INCIDENT.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.