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Multiple pilot report, B757, smf-den. Turbulence on tomsn approach, captain warned passenger and cabin attendants to be seated. 2 cabin attendants still up and were injured.
| Attributes | |
| ACN | 472468 |
| Time | |
| Date | 200005 |
| Day | Thu |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | atc facility : d01.tracon |
| State Reference | CO |
| Altitude | msl bound lower : 19000 msl bound upper : 19000 |
| Environment | |
| Flight Conditions | Mixed |
| Weather Elements | Turbulence |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | tracon : d01.tracon tower : edw.tower |
| Operator | common carrier : air carrier |
| Make Model Name | B757 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | descent : approach |
| Route In Use | arrival star : sid. tomsn |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : commercial pilot : cfi pilot : atp pilot : multi engine |
| Experience | flight time last 90 days : 200 flight time total : 18000 flight time type : 600 |
| ASRS Report | 472468 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Qualification | pilot : multi engine pilot : atp pilot : commercial pilot : flight engineer |
| Experience | flight time last 90 days : 220 flight time total : 7000 flight time type : 30 |
| ASRS Report | 472465 |
| Events | |
| Anomaly | cabin event other non adherence : published procedure non adherence : far non adherence : company policies |
| Independent Detector | other flight crewa other flight crewb other other : 968cab #3 |
| Resolutory Action | none taken : anomaly accepted |
| Consequence | other |
| Supplementary | |
| Problem Areas | Weather Cabin Crew Human Performance |
| Primary Problem | Weather |
Narrative:
Because of forecast turbulence into den, I briefed the flight attendants before departing smf of the need to be seated early into den. En route, I made 4 PA announcements, to passenger and flight attendants, of the time seatbelt sign would be on. Flight attendants were further reminded on the interphone and given a specific time to be cleaned up, stowed and ready to be seated. 3 mins prior to encountering moderate turbulence I made announcement to be seated. 2 flight attendants were slow to move to their seats and fell to floor when we encountered a sharp moderate jolt. One twisted her ankle and cracked a bone. One had a sore back. All of the flight attendants said that we had given plenty of warning and had communicated well with them, but that they allowed themselves to be distraction by passenger requests while going to their seats. Supplemental information from acn 472465: 2 flight attendants suffered injuries as result of short jolt over tomsn at FL190.
Original NASA ASRS Text
Title: MULTIPLE PLT RPT, B757, SMF-DEN. TURB ON TOMSN APCH, CAPT WARNED PAX AND CABIN ATTENDANTS TO BE SEATED. 2 CABIN ATTENDANTS STILL UP AND WERE INJURED.
Narrative: BECAUSE OF FORECAST TURB INTO DEN, I BRIEFED THE FLT ATTENDANTS BEFORE DEPARTING SMF OF THE NEED TO BE SEATED EARLY INTO DEN. ENRTE, I MADE 4 PA ANNOUNCEMENTS, TO PAX AND FLT ATTENDANTS, OF THE TIME SEATBELT SIGN WOULD BE ON. FLT ATTENDANTS WERE FURTHER REMINDED ON THE INTERPHONE AND GIVEN A SPECIFIC TIME TO BE CLEANED UP, STOWED AND READY TO BE SEATED. 3 MINS PRIOR TO ENCOUNTERING MODERATE TURB I MADE ANNOUNCEMENT TO BE SEATED. 2 FLT ATTENDANTS WERE SLOW TO MOVE TO THEIR SEATS AND FELL TO FLOOR WHEN WE ENCOUNTERED A SHARP MODERATE JOLT. ONE TWISTED HER ANKLE AND CRACKED A BONE. ONE HAD A SORE BACK. ALL OF THE FLT ATTENDANTS SAID THAT WE HAD GIVEN PLENTY OF WARNING AND HAD COMMUNICATED WELL WITH THEM, BUT THAT THEY ALLOWED THEMSELVES TO BE DISTR BY PAX REQUESTS WHILE GOING TO THEIR SEATS. SUPPLEMENTAL INFO FROM ACN 472465: 2 FLT ATTENDANTS SUFFERED INJURIES AS RESULT OF SHORT JOLT OVER TOMSN AT FL190.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.