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An ord departure controller report on level of frustration with many flight crew's misinterpreting their clrncs during the readback to departure controller at ord, il.
| Attributes | |
| ACN | 487748 |
| Time | |
| Date | 200010 |
| Day | Sun |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | airport : ord.airport |
| State Reference | IL |
| Altitude | msl single value : 12000 |
| Environment | |
| Flight Conditions | Mixed |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | tracon : c90.tracon tower : pvd.tower |
| Operator | common carrier : air carrier |
| Make Model Name | Commercial Fixed Wing |
| Operating Under FAR Part | Part 121 |
| Flight Phase | climbout : intermediate altitude |
| Route In Use | departure : on vectors |
| Flight Plan | IFR |
| Aircraft 2 | |
| Controlling Facilities | tracon : c90.tracon |
| Operator | general aviation : corporate |
| Make Model Name | Learjet 25 |
| Operating Under FAR Part | Part 91 |
| Flight Phase | climbout : intermediate altitude |
| Route In Use | departure : on vectors |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | government : faa |
| Function | controller : departure |
| Qualification | controller : radar pilot : private |
| Experience | controller radar : 19 controller time certified in position1 : 8 flight time total : 2500 |
| ASRS Report | 487748 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp |
| Events | |
| Anomaly | non adherence : published procedure non adherence : company policies non adherence other other anomaly other |
| Independent Detector | other controllera |
| Resolutory Action | controller : issued advisory flight crew : became reoriented |
| Consequence | faa : reviewed incident with flight crew Other |
| Supplementary | |
| Problem Areas | Environmental Factor Flight Crew Human Performance Airspace Structure ATC Human Performance |
| Primary Problem | Airspace Structure |
| Air Traffic Incident | other |
| Situations | |
| Airspace Structure | class e : c90.e |
Narrative:
Air carrier jet xy was issued center frequency change. Cpr zy took xy's call. (Incorrect readbacks and not listening to ATC is an on-going problem.)
Original NASA ASRS Text
Title: AN ORD DEP CTLR RPT ON LEVEL OF FRUSTRATION WITH MANY FLC'S MISINTERPRETING THEIR CLRNCS DURING THE READBACK TO DEP CTLR AT ORD, IL.
Narrative: ACR JET XY WAS ISSUED CTR FREQ CHANGE. CPR ZY TOOK XY'S CALL. (INCORRECT READBACKS AND NOT LISTENING TO ATC IS AN ON-GOING PROB.)
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.