37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 489261 |
Time | |
Date | 200010 |
Day | Tue |
Local Time Of Day | 0601 To 1200 |
Place | |
Locale Reference | airport : zzz.airport |
State Reference | US |
Altitude | agl single value : 0 |
Environment | |
Light | Daylight |
Aircraft 1 | |
Controlling Facilities | tower : scel.tower |
Operator | common carrier : air carrier |
Make Model Name | MD-80 Series (DC-9-80) Undifferentiated or Other Model |
Operating Under FAR Part | Part 121 |
Flight Phase | ground : maintenance ground : parked |
Person 1 | |
Affiliation | company : air carrier |
Function | maintenance : inspector |
Qualification | technician : airframe technician : powerplant |
ASRS Report | 489261 |
Person 2 | |
Affiliation | company : air carrier |
Function | oversight : supervisor |
Qualification | technician : powerplant technician : airframe |
Events | |
Anomaly | aircraft equipment problem : less severe maintenance problem : improper maintenance maintenance problem : improper documentation non adherence : published procedure non adherence : far |
Independent Detector | other other : person 1 |
Resolutory Action | none taken : detected after the fact |
Consequence | other other |
Factors | |
Maintenance | contributing factor : work cards contributing factor : schedule pressure performance deficiency : inspection performance deficiency : scheduled maintenance performance deficiency : non compliance with legal requirements |
Supplementary | |
Problem Areas | Maintenance Human Performance Company Chart Or Publication |
Primary Problem | Company |
Situations | |
Publication | GENERAL PROCS MANUAL |
Narrative:
At the end of a maintenance visit, after items have been signed off on the final card, dock management issues a card titled 'MD80 maintenance program quality checklist.' this card is approximately 33 pages long and contains several maintenance actions that have no qa buy back (final inspection) of any kind including areas already finaled. This card is not issued to the 'C' check paperwork. This card has not been approved through air carrier engineering. All this is required per the general procedures manual. Management has, in the past required mechanic's signatures and employee numbers by those who work this card. After much complaining over the legality of the card, management now is having them initial the card block which is also wrong. We discussed with them the legality of the card and the fact that the finaled areas (all areas where work completed, inspected and closed -- paperwork completed and accounted for) were having additional maintenance performed. We were told this maintenance was equivalent to a terminal delivery check and it was ok. First, air carrier is putting our mechanics in a position that the FAA would be able to take action against them for using unapproved documents during maintenance. Second, there is no accountability for this document or its discrepancies. Third, the mechanics and inspectors who final areas are put at risk of having their finaled areas tampered with. This could affect system and operations of the aircraft. Lastly, air carrier maintenance program for the MD80 should correct these errors during the maintenance visit. If not, the check is not fulfilling its intended purpose. If air carrier feels it necessary to check these items, we should have this card incorporated into the maintenance visit as a legal document and accomplish it prior to final.
Original NASA ASRS Text
Title: AN INSPECTOR RPTS A 33 PAGE CHK ADDED TO MD80 AFTER COMPLETION OF 'C' CHK IS UNAPPROVED BY ENGINEERING AND THE GENERAL PROCS MANUAL.
Narrative: AT THE END OF A MAINT VISIT, AFTER ITEMS HAVE BEEN SIGNED OFF ON THE FINAL CARD, DOCK MGMNT ISSUES A CARD TITLED 'MD80 MAINT PROGRAM QUALITY CHKLIST.' THIS CARD IS APPROX 33 PAGES LONG AND CONTAINS SEVERAL MAINT ACTIONS THAT HAVE NO QA BUY BACK (FINAL INSPECTION) OF ANY KIND INCLUDING AREAS ALREADY FINALED. THIS CARD IS NOT ISSUED TO THE 'C' CHK PAPERWORK. THIS CARD HAS NOT BEEN APPROVED THROUGH ACR ENGINEERING. ALL THIS IS REQUIRED PER THE GENERAL PROCS MANUAL. MGMNT HAS, IN THE PAST REQUIRED MECH'S SIGNATURES AND EMPLOYEE NUMBERS BY THOSE WHO WORK THIS CARD. AFTER MUCH COMPLAINING OVER THE LEGALITY OF THE CARD, MGMNT NOW IS HAVING THEM INITIAL THE CARD BLOCK WHICH IS ALSO WRONG. WE DISCUSSED WITH THEM THE LEGALITY OF THE CARD AND THE FACT THAT THE FINALED AREAS (ALL AREAS WHERE WORK COMPLETED, INSPECTED AND CLOSED -- PAPERWORK COMPLETED AND ACCOUNTED FOR) WERE HAVING ADDITIONAL MAINT PERFORMED. WE WERE TOLD THIS MAINT WAS EQUIVALENT TO A TERMINAL DELIVERY CHK AND IT WAS OK. FIRST, ACR IS PUTTING OUR MECHS IN A POS THAT THE FAA WOULD BE ABLE TO TAKE ACTION AGAINST THEM FOR USING UNAPPROVED DOCUMENTS DURING MAINT. SECOND, THERE IS NO ACCOUNTABILITY FOR THIS DOCUMENT OR ITS DISCREPANCIES. THIRD, THE MECHS AND INSPECTORS WHO FINAL AREAS ARE PUT AT RISK OF HAVING THEIR FINALED AREAS TAMPERED WITH. THIS COULD AFFECT SYS AND OPS OF THE ACFT. LASTLY, ACR MAINT PROGRAM FOR THE MD80 SHOULD CORRECT THESE ERRORS DURING THE MAINT VISIT. IF NOT, THE CHK IS NOT FULFILLING ITS INTENDED PURPOSE. IF ACR FEELS IT NECESSARY TO CHK THESE ITEMS, WE SHOULD HAVE THIS CARD INCORPORATED INTO THE MAINT VISIT AS A LEGAL DOCUMENT AND ACCOMPLISH IT PRIOR TO FINAL.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.