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Pilot report, B727. After boarding in fll, captain found out 1 cabin attendant left airport during ground time of 1 1/2 hours, missing and arriving 8 mins after departure time.
| Attributes | |
| ACN | 493232 |
| Time | |
| Date | 200010 |
| Day | Thu |
| Local Time Of Day | 1801 To 2400 |
| Place | |
| Locale Reference | airport : fll.airport |
| State Reference | FL |
| Altitude | agl bound lower : 0 agl bound upper : 0 |
| Environment | |
| Light | Night |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | B727 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : parked ground : preflight |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : multi engine pilot : atp |
| Experience | flight time last 90 days : 180 flight time total : 6500 flight time type : 2500 |
| ASRS Report | 493232 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Qualification | pilot : commercial pilot : instrument |
| Events | |
| Anomaly | cabin event other non adherence : published procedure non adherence : company policies non adherence : far |
| Independent Detector | other flight crewa other other : cab 2 |
| Resolutory Action | none taken : detected after the fact |
| Consequence | other Other |
| Supplementary | |
| Problem Areas | Cabin Crew Human Performance |
| Primary Problem | Cabin Crew Human Performance |
Narrative:
5 mins prior to departure, with passenger boarded, a non-leading flight attendant came to the cockpit and said we were missing a flight attendant. I asked where she was, and about her well-being, and was told she had possibly left the airport during our 1 hour and 25 min ground time. The gate agent said that the missing flight attendant had called and was on her way back to airport and would arrive shortly. She arrived 8 mins after the scheduled departure time and the flight departed uneventfully. I later told the flight attendants that all 4 of them are required for boarding and that the lead flight attendant should have told me if one of them was missing, especially since I asked her if she was ready to board prior to boarding. A solution to this problem in the future would be to have a more senior flight attendant leading, instead of the most junior as is nearly always the case at my airline.
Original NASA ASRS Text
Title: PLT RPT, B727. AFTER BOARDING IN FLL, CAPT FOUND OUT 1 CABIN ATTENDANT LEFT ARPT DURING GND TIME OF 1 1/2 HRS, MISSING AND ARRIVING 8 MINS AFTER DEP TIME.
Narrative: 5 MINS PRIOR TO DEP, WITH PAX BOARDED, A NON-LEADING FLT ATTENDANT CAME TO THE COCKPIT AND SAID WE WERE MISSING A FLT ATTENDANT. I ASKED WHERE SHE WAS, AND ABOUT HER WELL-BEING, AND WAS TOLD SHE HAD POSSIBLY LEFT THE ARPT DURING OUR 1 HR AND 25 MIN GND TIME. THE GATE AGENT SAID THAT THE MISSING FLT ATTENDANT HAD CALLED AND WAS ON HER WAY BACK TO ARPT AND WOULD ARRIVE SHORTLY. SHE ARRIVED 8 MINS AFTER THE SCHEDULED DEP TIME AND THE FLT DEPARTED UNEVENTFULLY. I LATER TOLD THE FLT ATTENDANTS THAT ALL 4 OF THEM ARE REQUIRED FOR BOARDING AND THAT THE LEAD FLT ATTENDANT SHOULD HAVE TOLD ME IF ONE OF THEM WAS MISSING, ESPECIALLY SINCE I ASKED HER IF SHE WAS READY TO BOARD PRIOR TO BOARDING. A SOLUTION TO THIS PROB IN THE FUTURE WOULD BE TO HAVE A MORE SENIOR FLT ATTENDANT LEADING, INSTEAD OF THE MOST JUNIOR AS IS NEARLY ALWAYS THE CASE AT MY AIRLINE.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.